Administrative Support

Company: Graber Manufacturing, Inc.
Location: Waunakee
Posted on: May 10, 2025

Job Description:

Primary Purpose:

Graber Manufacturing, Inc. is seeking a highly efficient and team-oriented individual to join our team as an Administrative Support professional. This role is critical for maintaining complex schedules, managing administrative tasks, and ensuring the timely completion of workloads.

Key Responsibilities:


Answer incoming calls and handle receptionist duties
Complete necessary shipping documentation, including international forms, packing slips, and bills of lading
Prepare and enter detailed orders into the business management system
Provide tracking information and assistance to customers
Keep records of customer interactions and transactions
Maintain and update filing systems
Manage and update the CRM database as needed
Monitor and maintain office supplies inventory and product samples
Complete credit applications for customers
Maintain accurate accounts receivable records and contact customers for payments when necessary, including daily invoicing and processing cash receipts/credit card payments
Record and process payment information from customers via credit card, checks, and electronic fund transfers
Perform other duties as assigned by the manager




Qualifications:


Proficient in Microsoft Office, Outlook, and web applications
Familiarity with telephone systems
Experience with order entry software and CRM systems (HubSpot CRM is a plus!)
Professional and articulate verbal and written communication skills
Ability to manage multiple tasks and meet conflicting deadlines
Willingness to work in a team environment




Work Environment:


This job operates in an office environment. This position routinely uses standard office equipment such as computers, internet phones, copiers.Compensation details: 18-23PI1ac31db2b2d5-25660-37561062

Keywords: Graber Manufacturing, Inc., Rockford , Administrative Support, Administration, Clerical , Waunakee, Illinois