Sales Representative (Location 3)
Company: Kunes Country Auto Group
Location: Mount Carroll
Posted on: January 26, 2023
|
|
Job Description:
Summary Sells/leases new- and used-vehicles at dealership gross
profit, volume, and customer satisfaction standards. Essential
Duties Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance
with dealership policies. Utilizes dealership sales control and
follow-up systems. Attends product and sales training courses as
requested by the sales manager. Keeps up to date on new products
and services within the industry. Maintains an owner follow-up
system that encourages repeat and referral business and contributes
to customer satisfaction. Maintains a prospect development system.
Conducts business in an ethical and professional manner. Satisfies
the transportation needs of vehicle purchasers. Approaches, greets,
and offers assistance or direction to any customer who enters the
dealership showroom or sales lot. Assists customers in selecting a
vehicle by asking questions and listening carefully to their
responses. Explains fully product performance, application, and
benefits to prospects. Describes all optional equipment available
for customer purchase. Offers test drives to all prospects. Follows
dealership procedure to obtain proper identification from customer
prior to test drive. Exhibits a high level of commitment to
customer satisfaction. Knows and understands the federal, state,
and local laws which govern retail automobile sales. Establishes
personal income goals that are consistent with dealership standards
of productivity and devises a strategy to meet those goals. Keeps
abreast of new products, features, accessories, etc., and their
benefits to customers. Knows and understands equity and values and
can explain depreciation to the customer. Ensures that the sales
manager has an opportunity to meet each customer. Turns 100 percent
of closed deals to finance and insurance manager, along with
properly completed paperwork (insurance information, trade title
etc.). Prepares sold vehicles for customer delivery prior to
customer arrival. Delivers vehicles to customers, ensuring that the
customer understands the vehicle's operating features, warranty,
and paperwork. Introduces customers to service department personnel
to emphasize to them the quality and efficiency of service repairs
and maintenance available in the dealership's service department.
Schedules first service appointment. Follow up on all post-delivery
items, tag/title work, "we-owes" and special requests to be sure
that all customer expectations are met. Reviews and analyzes
actions at the end of each day, week, month, and year to determine
how to better utilize time and plans more effectively. Attends
sales meetings. Maintains professional appearance. Other tasks as
assigned. Qualifications To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Education and/or Experience No
prior experience or training. High school diploma or general
education degree (GED); or one to three months related experience
and/or training; or equivalent combination of education and
experience. One-year certificate from college or technical school;
or three to six months related experience and/or training; or
equivalent combination of education and experience. Associate
degree (A.A.) or equivalent from two-year college or technical
school; or six months to one-year related experience and/or
training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or
one to two years related experience and/or training; or equivalent
combination of education and experience. Language Skills Ability to
read and comprehend simple instructions, short correspondence, and
memos. Ability to write simple correspondence. Ability to
effectively present information in one-on-one and small group
situations to customers, clients and other employees of the
organization. Ability to read and interpret documents such as
safety rules, operating and maintenance instructions and procedure
manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or
employees of an organization. Ability to read, analyze and
interpret general business periodicals, professional journals,
technical procedures, or governmental regulations. Ability to write
reports, business correspondence and procedure manuals. Ability to
effectively present information and respond to questions from
groups of managers, clients, customers, and the public.
Certificates, Licenses, Registrations State Sales License Valid
Driver's LicenseJob Type: Full-timeBenefits: 401(k) 401(k) matching
Dental insurance Employee assistance program Employee discount
Flexible spending account Health insurance Life insurance Paid time
off Vision insuranceSchedule: 8 hour shift Monday to Friday Weekend
availabilityLicense/Certification: Driver's License (Preferred)Work
Location: One location
Keywords: Kunes Country Auto Group, Rockford , Sales Representative (Location 3), Sales , Mount Carroll, Illinois
Click
here to apply!
|