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Call Center Guest Service Representatives - REMOTE - WORK FROM HOME

Company: Tricoci Salon & Spas
Location: Rockford
Posted on: November 18, 2021

Job Description:

Overview: WORK FROM THE COMFORT OF YOUR HOME! FLEXIBLE SCHEDULES, EQUIPMENT PROVIDED!Being part of the Tricoci team and culture you can translate your passion into the art of delivering exceptional customer service to our guests!Full/Part time positions, FLEXIBLE SCHEDULES!!FOLLOW US@mariotricociWhat's your passion?Beauty.Fashion.Wellness.Guest Service.Education.Career Growth? Responsibilities: Handle all incoming calls into the centralized company phone numberMaintain client file databaseCreate new bookings with strong keyboarding skillsConfirm guests with upcoming appointmentsDocument all booking modificationsComplete project work, as assigned, by reservation center managementMaintain agent and team standards. Accountablefor personal goal numbers.Under general supervision, understand and comply with Reservation Center policies & procedures.Use your knowledge to promote our innovative products and servicesDrive results and achieve goals in gift sales, promotional campaigns, events and so much more! Qualifications: Qualified candidates will have 2 years of recent customer service experience and a consistent job historyMust be able to successfully work in a fast-paced environment while maintaining a professional, courteous, and helpful attitudeExcellent oral communication skills and telephone etiquetteAbility to identify high level customer issues to be escalated to a Team LeadDemonstrated hand-eye coordination for P.C. work, and the ability to speak and listen via the telephoneComputer skills and demonstrated sound-decision making skills a must!You enjoy being of service to others before yourselfRetail or guest service experience in the service industryShow us your fabulous smile while multi-tasking in a fast paced environmentFlexible schedule including evenings, weekends, and holidaysComfortable keyboarding in a windows based environmentConnect with us for a behind-the-scenes look at the MarioTricociculture on Facebook, Twitter, andInstagram https://www.instagram.com/mariotricoci/ https://www.facebook.com/MarioTricociHairSalonsDaySpas/

Keywords: Tricoci Salon & Spas, Rockford , Call Center Guest Service Representatives - REMOTE - WORK FROM HOME, Sales , Rockford, Illinois

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