PT-Sales Associate-Flexible
Company: Lowe's Home Improvement
Location: Rockford
Posted on: January 9, 2021
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Job Description:
What You Will Do All Lowe's associates deliver quality customer
service while maintaining a store that is clean, safe, and stocked
with the products customers need. As a Customer Service Associate,
this means:--- Being friendly and professional, welcoming customers
to Lowe's and helping with home improvement project needs.---
Validating loading tickets and processing orders and deliveries
accurately so customers receive merchandise as expected and in a
timely manner.--- Engaging in safe work practices and encouraging
others to do the same.The Customer Service Associate is responsible
for customers' experience with Lowe's. This associate plays a
critical role in helping our customers select the right products,
ensuring quotes are accurate, verifying correct price labels, and
confirming that all customer needs are met. In addition, this
associate delivers excellent customer service by listening to
customers, using expertise to help customers, and loading
merchandise for customers. This associate must always remain
vigilant and report any safety or security concerns around the
entrance of the store.The Customer Service Associate
responsibilities vary dependent on the department he/she supports.
Customer Service Associates work in one of the following areas:
Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion
Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals
applying for a role as a Customer Service Associate may be
considered for any one of these areas, depending on hiring needs
and skillset.Travel Requirements: This role does not require
regular travel; however, this role may need to travel on occasion
to meetings, trainings, or to support neighboring stores.What We're
Looking For--- Hourly Full Time or Part Time: Generally scheduled
39 to 40 or up to 25 hours per week, respectively; more hours may
be required based on the needs of the store.--- Requires morning,
afternoon and evening availability any day of the week.--- Physical
ability to perform tasks that may require prolonged standing,
sitting, and other activities necessary to perform job duties.---
CSAs assigned to the Greeter departments (available in select
stores) minimally must be able to lift 10 pounds without
assistance; may lift over 10 pounds with or without assistance.---
CSAs assigned to all other departments (excluding Greeter
departments) minimally must be able to lift 25 pounds without
assistance; may lift over 25 pounds with or without assistance.What
You Need To SucceedMinimum Qualifications--- 6 months of experience
using a computer, including inputting, accessing, modifying, or
outputting information.--- 6 months of experience using a handheld
device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to
enter, access, and output information.--- Ability to obtain sales
related licensure or registration as may be required by law.
Preferred Qualifications--- 6 months of sales experience
identifying and selling products based on customer needs, including
credit cards, installations, add-on sales, and explaining
warranties, product features, and benefits.--- 6 months of retail
experience providing customer service, including identifying and
resolving customer issues, assisting customers in locating product,
greeting customers, answering phones, building relationships with
customers, and thanking customers for their business.--- Bi-lingual
skills, if applicable to the store.--- Certification in trade
related to department (e.g., hardware, kitchen, plumbing,
electrical, lawn and garden, and lumber/building materials).
Keywords: Lowe's Home Improvement, Rockford , PT-Sales Associate-Flexible, Sales , Rockford, Illinois
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