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Software Sales Representative

Company: SupplyCore
Location: Rockford
Posted on: December 4, 2019

Job Description:

Job Title: Software Sales Representative

Department: MPOWR

Reports To: Sales Manager

Location: Northeast Territory

FLSA Status: Exempt

About MPOWR:


  • Headquartered in Rockford, IL, MPOWR--, the technology and innovation division of SupplyCore Inc., produces market-leading systems that facilitate collaboration, goal achievement and strategy execution. After years of promoting our participant-centered case management software, MPOWR Engage--, MPOWR extended its solution offerings in 2019 to include MPOWR Envision--, our internally-developed strategy planning and execution platform. For more information about MPOWR and its software solutions, visit www.mpowr.com.

    Position Purpose:


    • As a Software Sales Representative with the MPOWR team, you are responsible for independently conducting the majority of sales activities within MPOWR. Your responsibilities include seeking out potential customers, presenting on MPOWR products and service offerings, conducting thorough follow-up on all leads, identifying and reporting to management potential areas of opportunity, finalizing the sale process and ensuring smooth transition to the account management team. This position is also responsible for reviewing and continuously refining the MPOWR sales strategy with support and input from the Chief Financial Officer & Sales Manager.

      Essential Functions: This job description is not meant to exhaustively encompass all potential job responsibilities, but rather provide an overview of the key responsibilities assigned to this position. Other duties may be assigned with or without notice. Reasonable accommodations may be made to permit those with disabilities to perform the essential functions of this position.


      • Seeks out potential customers through internal marketing channels and customer referrals. Conducts cold calls as appropriate within appropriate market or geographic areas to ensure a robust pipeline of opportunities. Meets potential customers by growing, maintaining and leveraging network.

      • Conducts in-depth reviews of MPOWR product offerings with potential customers.

      • Travels to customer physical locations to conduct in-person meetings and product demos as required. Continuously develops and nurtures the customer relationship.

      • Coordinates needs for campaigns to support sales activity with the marketing team.

      • Conducts regular check-ins with existing customers. Works closely with the customer engagement and technical teams to ensure overall customer satisfaction and that any concerns are addressed, escalating issues where appropriate. Identifies and proposes additional product or service options to satisfy any areas of need.

      • Provides management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.

      • Maintains thorough documentation of all customer contacts from lead generation through closing in the CRM system.

      • Continuously innovates the MPOWR sales model and process as directed.

      • Achieves identified sales targets and outcomes within schedule.

      • Maintains a thorough, up-to-date understanding of all MPOWR product and service offerings.

      • Attends associated industry trade shows as required. Represents MPOWR professionally.

      • Keeps abreast of best practices and promotional trends.

      • Performs other duties as assigned.

        Hours of Operation


        • This position will operate Monday-Friday 8:00 a.m. 5:00 p.m.

        • As needed, this position may exceed standard operating hours.

          Travel Requirements


          • Travel requirements for this position are moderate. Expect up to approximately 25% of the time to be spent traveling.

            Supervisory Responsibilities


            • None

              Knowledge and Skill Requirements: any combination of equivalent education and work experience will be considered.

              Education:


              • Associates Degree in Business, Communications or related field

                Work Experience:


                • One or more years of direct or inside sales experience.

                • Software sales experience preferred.

                  Skill Based Requirements:


                  • Self-starter, highly motivated and target driven with a proven track record in sales.

                  • Credible, confident and articulate with excellent communication skills used to deliver ideas clearly and concisely.

                  • Excellent presentation and public speaking skills; ability to create and deliver presentations tailored to the audience needs.

                  • Resourceful. Proven ability to find creative solutions for customer challenges.

                  • Proven ability to drive the sales process from start to finish.

                  • Proven ability to negotiate effectively and manage relationships effectively.

                  • Adaptable and open to feedback.

                  • Excellent organization skills.

                  • Ability to independently prioritize and manage time effectively.

                  • Ability to maintain professionalism at all times.

                  • Familiarity with Salesforce CRM preferred.

                  • Proficient with Microsoft Office and common productivity tools (e.g. Outlook, Word, Excel and PowerPoint).

                  • Ability to travel (air and road) to customer sites as needed.

                    Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


                    • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, push, pull or otherwise move objects, including the human body.

                    • This individual in this position will be required to regularly communicate via email and phone with internal and external customers to answer/ask inquiries and perform other job related tasks. Must be able to exchange information clearly and accurately in all situations.

                    • Must be able to move and travel to conduct customer site visits and demonstrations.

                    • This position requires the majority of the time to be spent in front of a computer screen. Must be able to accurately perceive and identify customer information.

                      Work Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this position.


                      • Exposure to an open floor, indoor office environment; expect regular staff interaction and interruption throughout the workday. Worksite is located separately from workplace parking garage.

                      • Potential exposure to various office and environmental location depending on the customer.


                        Apply Now!

Keywords: SupplyCore, Rockford , Software Sales Representative, Sales , Rockford, Illinois

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