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Junior IT Support Technician

Company: Advanced Technology Services
Location: Rockford
Posted on: August 15, 2019

Job Description:

Innovative Technology Solutions (ITS) is a leading provider of managed IT services that enhance enterprise IT through scalable solutions in device management, service desk, network monitoring and more. With a focus on end user satisfaction, ITS delivers increased employee productivity, optimized system performance and strategic value through measurable infrastructure ROI. With offices in the UK, Mexico and the US we are a leader in providing IT Services and Solutions to large Fortune 100 corporations. Those services include Help Desk, Desk Side Support, PC Life Cycle Support, DesktopLaptop and Hardware Maintenance. Summary Our support Tech will be on-site providing end-user support to the City of Rockford at City Hall. Providing level 2 support for employees including but not limited to laptops, desktops, printers. Responsibilities will include Provide Level 2 support for employees, both in corporate offices, and remote users. Maintain and upgrade Company Desktops, Laptops, Tablets, Smart Phones, Printers, Copiers, and Telephones. Light travel between city departments supporting onsite Qualifications will include Associate degree or equivalent from two-year college and 0-3 years support experience CompTIA A+ Certified preferred Must have a license for light department travel Windows 10 Support MACWindows experience preferred Ability to occasionally lift, move, andor carry up to 50 pounds, and occasionally move up to 100 pounds with assistance ITS offers a competitive salary and benefits program which includes Medicaldental plans Prescription drug program Vision plan 401(k) with company match Tuition reimbursement Flexible spending account

Keywords: Advanced Technology Services, Rockford , Junior IT Support Technician, Professions , Rockford, Illinois

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