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HVAC Service Technician II

Company: Sears Holdings
Location: Rockford
Posted on: July 15, 2019

Job Description:

The HVAC Technician is responsible for providing timely and quality repairs of customers' products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas and Oil Furnaces & Boilers) while maintaining the highest level of customer service. Additionally, this position promotes and sells additional products and services that directly impact the profitability of the Company. The HVAC technician supervises the work of other installers while maintaining high quality standards and timely job performance. For the HVAC technician: Diagnoses and repairs HVAC equipment in the customer's home and gives the customer an accurate estimate of the cost of repair if applicable Recognizes and acts upon every opportunity to drive revenue through the Value Added Services Program (VASP) (i.e., selling extended warranties, water filters, generating customer interest in new Heating Ventilation and Air Conditioning systems as appropriate) by effectively communicating the benefits to the customer Uses basic tools or instruments to assemble, adjust, calibrate, repair or test various products regarding the HVAC equipment Manage and maintain company assets such as corporate credit card, gas card, assigned HVAC equipment, inventory, company van, etc EEO/EOE/Equal Opportunity Employer / Disability / Vet.

Keywords: Sears Holdings, Rockford , HVAC Service Technician II, Professions , Rockford, Illinois

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