the smart solution for Rockford jobs

SR. SALES CONSULTANT, Full-time (Rockford)

Company: Comcast
Location: Rockford
Posted on: November 9, 2018

Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Xfinity Retail Store Summary:
Our XFINITY Retail Stores represents a significant sales and service channel in the company serving over 30 million customers every year. Join us as we continue to evolve into a world-class national retailer, bringing together immersive in-store sales and service experiences. Our stores have always been a place where customers could find a friendly expert to help with routine service. Now we are so much more! Our stores have become a place where customers can experience our products and services in convenient locations. Additionally, customers can purchase the latest consumer electronics products that enhance home entertainment, home connectivity and their mobile experiences

Position Summary

Being the face of XFINITY, our Retail Sales & Service Consultants are responsible for assisting customers with all aspects sales and service ensuring an excellent customer experience. Using your knowledge, tools & technology along with a passion and desire to help; you will customize a unique solution to each customer.

Product & service offerings include:

XFINITY Internet




Core Responsibilities

  • Provide superior customer service with all customer interactions.
  • Deep understanding of XFINITY products and services; effectively inform and educate customers.
  • Provide product demonstrations to illustrate to customers how XFINITY products and services improve the customers' lives.
  • Understand XFINITY products capabilities and how they outperform the competition.
  • Evaluate customer's potential product needs and tailor XFINITY solution to meet customer video, data, voice, connected home and Comcast mobile requirements.
  • Position devices, mobile devices and 3rd party accessories as part of core product offering.
  • Set high standard by meeting or exceeding sales & customer satisfaction goals.
  • Support store operations including inventory, equipment transactions and payment activity.
  • Thrive in a fast paced, high-energy, rapidly changing environment.
  • Responsible for immersive customer onboarding experience ensuring the customer fully understands how to use XFINITY products and services including XFINITY Apps.
  • Complies with all operational policies and procedures and Comcast code of conduct
  • Completes all courses in the training curriculum.
  • Must be able to work a flexible schedule that includes evenings, weekends and certain holidays. May be asked to work in alternate XFINITY Stores outside of home base store. Regular, consistent and punctual attendance.
  • Requires travel throughout the store to greet and direct customers, perform product demo at various stations.
  • Drop-off and pick-up equipment for customers back of house.
  • Other duties and responsibilities as assigned. Key Qualifications

    • High School Degree or Equivalent
    • Generally requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience
    • Must enjoy interacting with people
    • Committed to providing world class customer experience
    • Warm & engaging-ability to develop rapport quickly
    • Positive, "I can help you with that" attitude
    • Genuinely curious about customer needs
    • Solution orientated
    • Strong communication skills
    • Consultative selling approach
    • Passion for technology
    • Desire to learn
    • Ability to excel in dynamic environment Comcast is an EOE/Veterans/Disabled/LGBT employer

      Keywords: Comcast, Rockford , SR. SALES CONSULTANT, Full-time (Rockford), Professions , Rockford, Illinois

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category

Other Professions Jobs

CDL A Truck Drivers - Another New Pay Raise - Lease Purchase Earn UP To $165,000/year or more
Description: CDL A Truck Drivers - Another New Pay Raise - Lease Purchase Earn UP To 165,000/year or more Plus, Lowest Payments - Save Up to 500 a Mo. Get 1,000 After Your First Load Apply Online or Call 507-656-6506 (more...)
Company: The Dart Network
Location: Dubuque
Posted on: 11/13/2018

Description: br br Job Description: br Klemm Tank Lines, a highway subsidiary of the Kenan Advantage Group, is now seeking Class A CDL Drivers out of Dubuque, IA. APPLY TODAY 5,000 SIGN ON BONUS for experienced (more...)
Company: The Kenan Advantage Group, Inc.
Location: Dubuque
Posted on: 11/13/2018

Dedicated Company Drivers - 54 CPM - $10k Sign-On Plus Bonus
Description: Are you looking for more home time Get home weekly and earn TOP DRIVER PAY with this great dedicated opportunity at Dart. Plus, you will drive some of the best
Company: Dart
Location: Dubuque
Posted on: 11/13/2018

Professional Plumbers - Grow Your Business With HomeAdvisor (Hoffman E
Description: Professional Plumbers - Grow Your Business With HomeAdvisor Hoffman E Over 25 million homeowners
Company: HomeAdvisor
Location: Hoffman Estates
Posted on: 11/13/2018

Regional Food Grade Tank Driver (Midwest)
Description: Regional Food Grade Tank Driver Midwest br Hiring Locations: br ul li Minnesota li Iowa li Missouri li Wisconsin li Illinois li Michigan li Indiana li Kentucky li Ohio Job Requirements: (more...)
Company: Indian River Transport
Location: Dubuque
Posted on: 11/13/2018

Lease Purchase & Owner Operator Truck Driver
Description: br br br br br br Roadrunner Offers: br br ul br li Up to 74 Revenue Percentage Pay br li Top Solos Earn Up to 225,000 Per Year br li Excellent Referral Sign-On Incentives (more...)
Company: Roadrunner Transportation Systems
Location: Dubuque
Posted on: 11/13/2018

Lease Purchase, Dedicated, less miles-more money
Description: RT T Enterprises is a growing 53' Dry Van carrier with an expanding customer base. For more information call 877-261-0605 ext. 124 RT T Enterprises, Inc is now hiring Owner Operators or Lease to Own Operators (more...)
Company: RT&T Enterprises
Location: Dubuque
Posted on: 11/13/2018

CDL-A Owner Operator Truck Driver
Description: CDL-A Owner Operator Truck Driver Take Advantage Of 2,500 In Sign-On Incentives Ready for a contract you can understand TransAm Trucking, a leading refrigerated carrier, has owner operator truck driver (more...)
Company: Trans Am
Location: Dubuque
Posted on: 11/13/2018

EXCELLENT Lease Purchase Opportunity for CDL-A Drivers!
Description: br br Job Description: br br For more information, call: 5,000 SIGN-ON BONUS NOVEMBER ONLY Call us today at LEASE PURCHASE DRIVERS: ul li GUARANTEED FIXED
Company: Henderson Trucking
Location: Dubuque
Posted on: 11/13/2018

CDL-A OTR Company Driver (Moline,IL)
Description: Be the best-respected driver on the road.
Company: J.S. Helwig and Son LLC
Location: Moline
Posted on: 11/13/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Rockford RSS job feeds