Police Information Technician

Company: City of Moline
Location: Moline
Posted on: May 1, 2025

Job Description:

Police Information Technician

Check below to see if you have what is needed for this opportunity, and if so, make an application asap.

Application Deadline: Wednesday, May 7, 2025, at 5:00 p.m.

Hours: Monday - Friday, 7:00 a.m. - 3:30 p.m.

Pay Range: $22.1147 - $32.0664 Hourly / $45,998.58 - $66,698.11 Annually

Non-Negotiable Starting Pay: $22.1147 Hourly / $45,998.58 Annually



Characteristics of the Job

Under the direction of the Services Division Police Lieutenant, performs relatively complex clerical, data processing and typing functions requiring application of judgment based on knowledge gained through experience and on-the-job training. Detailed instructions are given at the beginning of work and on new assignments; however, after becoming familiar with established policies and procedures, employees may be allowed to develop their own work sequences. Assignments involving more varied tasks are given closer supervision than those repetitive in nature.

Examples of Duties

Attend and participate in weekly staff meetings.
Maintain Police Department records, both electronically and in paper form, and extracting data for the National Incident-Based Reporting System (NIBRS).
Assist with research and expungement of police records in accordance with Illinois state law.
Ensure all federal and state required crime statistics are accurately reported while adhering to statutory deadlines.
Assist citizens on the phone and at the Police Department's front counter by providing routine information, assisting with Freedom of Information Act ("FOIA") requests and answering questions in a courteous and friendly manner and within established department policy.
Gather information for FOIA requests and subpoenas; ensure appropriate redactions are applied to responsive documents and body-worn camera footage in accordance with applicable laws; work cooperatively with the Law Department on these matters. Serve as the backup FOIA Officer in the absence of the designated FOIA Officer. Maintain the highest level of confidentiality in handling sensitive documents, records, correspondence and communications.
Type correspondence from rough draft; compose and type departmental operational reports, form letters and other memoranda.
Receive information and prepare routine reports.
Engage in open communication with officers and supervisors regarding report deficiencies, noting emerging trends or problems that become routine, and communicate in an effort to improve departmental efficiency within both the Services Division and the entire Police Department.
Assist with the training of police personnel as it relates to records management issues, which may involve one-on-one instruction with a new hire or being accessible to officers writing reports.
Participate in annual training, which may include attending portions of annual training such as CPR/First Aid, as well as involve the classroom instruction of officers, especially in regards to proper use of the RMS, NIBRS and any other systems used.
Perform data entry that may include, but is not limited to, city ordinance tickets, traffic tickets, accident reports, etc.
Operate standard office equipment, such as personal computers, calculators, copy machine, scanner and fax.
Maintain files of correspondence, forms, reports and other records in accordance with department policy and state and federal law.
Distribute incoming and outgoing mail delivered by postal carrier and interoffice mail.
Assist in conducting inventory audit, maintenance and preservation of records and purging of records in accordance with retention policy and state guidelines.
Process bicycle registrations and enter into RMS.
Assemble a variety of data from office records for incorporation into various reports; review reports and other documents for completeness and proper classification; cross-index and file documents, correspondence and reports.
Conduct background investigative research and reports for other entities such as military, other law enforcement agencies, parole, etc.
Assist the city Finance Department by conducting background investigative research related to the issuance of city permits and licenses, including a comprehensive background report for each applicant related to deer hunting, transient merchant, carnival or other authorization to conduct business in the city of Moline.
Assist in ordering, receiving, accounting for, stocking, organizing and replenishing supplies and equipment and receiving mail and packages delivered to the front counter.
Work with a Services Division mindset, recognizing the role and needs of other employees in the Services Division, provide assistance in the areas of Traffic Investigations, Community Service Officer (CSO), Property & Evidence, Sex Offender Registrations and various other tasks and duties.
Other duties may be assigned.

Training and Experience

Associate's degree or equivalent from a two-year college or technical school plus one year of related experience; or high school diploma or GED equivalent plus three (3) years of related experience; or equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Knowledge, Skills and Abilities

Good knowledge of business English, arithmetic, spelling and grammar; knowledge of generally accepted administrative office procedures, practices, systems and equipment; the laws and regulations that impact the work performed; and computers and software applications and police administration.

Exceptional skill in customer service and public relations and in maintaining effective working relationships; presenting a positive image of the City as a front-line point of contact for the Police Department; dealing with people with different personalities and backgrounds; advanced skill in maintaining filing systems and in data entry with reasonable accuracy and speed to satisfy departmental needs while dealing with frequent interruptions; skill in using Microsoft Outlook, Word, and Excel software; records management system (RMS) software; document imaging software; and making arithmetic calculations.

Ability to maintain absolute confidentiality of the materials and situations encountered on the job; communicate effectively and professionally; multitask; understand and carry out established policies, procedures and orders; explain policies and regulations related to the work performed; interpret a variety of instructions in written, oral, picture or schedule form; carry out instructions quickly and accurately; work varied hours; and perform basic personal computer operations, including Laserfiche and other shared or cloud-based platforms.

Certificates, Licenses, Registrations

Valid Illinois driver's license or equivalent
Illinois LEADS certified within six (6) months of hire

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear and occasionally required to stand, bend, walk and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually quiet, but will occasionally include the sound of gunfire from the gun range. Must be able to perform physical activities occasionally at a light demand level.

Residency

AFSCME employees shall live within a 20-mile radius from the City's Emergency Center, located at 1630 8th Avenue in Moline, within 180 days of hire.

EQUAL OPPORTUNITY EMPLOYER

Keywords: City of Moline, Rockford , Police Information Technician, Professions , Moline, Illinois