Analyst, Order Operations
Company: Attentive
Location: Rockford
Posted on: August 5, 2022
Job Description:
About Attentive:Attentive - is the leader in conversational
commerce, reinventing business to consumer communication. Our
SMS-first software platform helps everyone from entrepreneurs to
enterprises strengthen relationships with their consumers in a new
way. Through two-way, real-time, personalized communications, we
drive billions in e-commerce revenue and over 5,000 leading brands
like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach
rely on Attentive to deliver powerful commerce experiences.We're
building something special here within the Business Operations team
at Attentive - supporting an ever evolving sales organization, this
Order Operations role represents a unique opportunity to join the
ground level of a fast-paced, strategically focused team,
contributing to the business through building strategies and
processes, while leveraging tools to help our sales team
scale.Responsibilities
- Reviewing contracts for accuracy/compliance and booking
orders
- Act as a trusted partner and collaborate with sales, finance,
and legal leadership
- Continuously improve existing quoting and booking
processes
- Work with Sales Enablement to lead operational trainings for
the field organization
- Coordinate, design, and deliver training materials and content
for internal team members and stakeholders
- Identify and implement operational IT enhancements
- Maintain a library of best practices and internal process
documentation
- Conduct analyses and create reports and dashboards for
management
- Implement continuous improvements to the Deal Enablement team
and sales organizationSkills & Requirements
- Bachelor's degree
- 1-2+ years of experience working in, Order-To-Cash Operations,
or Sales Operations at high-velocity startups and/or mid-to-large
scale global companies
- Experience with reviewing contracts for compliance
- Strong attention to detail and excellent problem-solving
skills
- Executive presence with the ability to drive improvements
without minimal oversight
- Intermediate level MS Excel skills and analytics
background
- Familiarity with MS Office / GSuite
- Very strong verbal and written communication skills
- Ability to work cross-functionally across departments and
juggle multiple priorities
- Motivated individual with career aspirations in the fields of
technology and financeBenefits & Perks
- Medical, Dental, Vision Insurance (2 of our plans are $0
premium cost to employees!)
- Life Insurance - Attentive pays for life insurance equal to 1x
your salary (through Anthem)
- Daily lunch delivery stipend
- Yearly professional development stipend
- One time fitness equipment stipend
- Monthly fitness stipend
- 100% remote work as well as WeWork memberships for those who
prefer an office
- Up to 18 weeks New Parent Leave with 100% payYou'll get
competitive perks and benefits from health care to home office
equipment, to help you bring your best self to work.Attentive
Company Values
- Default to Action - Speed is our best offense and defense
- Never Settle - Continuously raise the bar for yourself and your
teammates
- Hard Work Solves Big Problems - Success requires grit and
resilience
- Be Attentive - Work together as a team to drive greatness for
our company and our customers If you do not meet all the
requirements listed here, we still encourage you to apply! No job
description is perfect, and we may also have another opportunity
that closely matches your skills and experience.At Attentive, we
know that our Company's strength lies in the diversity of our
employees. Attentive is an Equal Opportunity Employer and we
welcome applicants from all backgrounds. Our policy is to provide
equal employment opportunities for all employees, applicants and
covered individuals regardless of protected characteristics. We
prioritize and maintain a fair, inclusive and equitable workplace
free from discrimination, harassment, and retaliation.
Keywords: Attentive, Rockford , Analyst, Order Operations, Professions , Rockford, Illinois
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