Divisional Sommelier - Aba/Ema/Beatrix
Company: Lettuce Entertain You Restaurants (Chicago)
Location: Rockford
Posted on: January 27, 2023
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Job Description:
Caring. Creative. Careers.Join the Lettuce Entertain You team!
Our 100+ restaurants are nationally recognized for great food and
service and as great places to work. We hire and care deeply for
people with creativity, passion and the drive to be the best. And
we reward our teams with top notch benefits, career-long training
and development and opportunities for growth. If you want a career
at a progressive company with a long-standing commitment to people,
join our caring and creative team.EOE. We participate in E-Verify /
Participamos en E-VerifyManages wine programs for divisional
restaurants including purchasing wine, analyzing cost control,
creating and developing wine menus, and provides wine training and
development for teams at divisional restaurants.Essential
FunctionsSupervise wine purchasing and ordering for all divisional
restaurantsDevelop wine menus with partners and general managers
for all divisional restaurants as well as conduct wine tastings for
partners and general managers to select new productsProvide wine
training (for example, wine service, sales techniques), ongoing
education and development to front of house service teams and Bar
Managers, including but not limited to coordinating with training
team, vendors and purveyors to schedule and host new menu roll
outs, wine tastings, etc, and assist as needed in updating wine
training materialsAccurately record and account for all items
ordered, process payments, and balance all sales/receiptsAnalyze
all wine sales by restaurant on a daily, weekly, monthly and annual
basis to optimize sales and profit and plan annual wine
budgetComprehend and utilize all wine ordering systems including
but not limited to beverage order guides, purchase orders and
online systems (for example, Micros) and update information as
neededPossess certified sommelier credentials (for example, Court
of Master Sommelier, International Sommelier Guild or Wine & Spirit
Education Trust)Available to work a variety of hours, days and
shifts, including evenings and weekendsSafely and effectively use
and operate all necessary tools and equipmentAbility to effectively
communicate in order to perform and follow job requirements in
written and spoken directionAbility to multitask calmly and
effectively in a busy, stressful environmentWork in a confined,
crowded space of variable noise and temperature levelsAble to move
and lift up to 10 pounds, frequently move and/or lift up to 25
pounds, and occasionally move and/or lift up to 50 poundsAbility to
stand and walk for an entire shift and move safely through all
areas of the restaurant, which may include stairs, uneven or slick
surfaces Key Responsibilities and DutiesEnsure the overall guest
experience exceeds expectations and anticipates guests' needsAct as
a divisional expert to advise restaurant managers in using wine
ordering systemsAttend designated meetings and educational events
including wine seminars (industry-wide and LEYE), LEYE
informational seminars, and restaurant-level management
meetingsOrganize and conduct periodic onsite and offsite events
including but not limited to wine dinnersCollaborate with
restaurant management to ensure wine is organized, maintained and
restocked in designated areas and maintain security of all
inventories including dead wine inventoryCollaborate with partners
and GMs in planning annual wine budget and accurately record and
account for all items ordered, process payments, and balance all
sales/receiptsMaintain professional relationships with purveyors,
and must not accept gifts or cash in return for wine or liquor
ordersRespond knowledgeably to questions regarding the restaurants
and menusAssist management team in creating employee incentives and
motivational contests to increase wine salesCollaborate with
restaurant GM and management to monitor and address individual
employee performance through recognition and coaching, and assist
management team with documentation and discipline, when
appropriateAssist divisional sommeliers and service teams with
selling and serving wine, as neededPromote teamwork as well as lead
by exampleUse tact and good judgement when dealing with guests,
employees, and vendors and respond with patience and
courtesyUnderstand and follow the food allergy procedure and
special orders/restrictionsProficiency in the use and operation of
all necessary tools and equipment, including the POS system and
Frequent Diner, Gift Card and Credit Card terminalsComply with all
safety and sanitation guidelines and proceduresFollow all rules,
policies, procedures and conditions of employment, including those
outlined in the Employee HandbookSuccessfully complete alcohol
awareness trainingOther duties will be assigned as
neededINDMANAGE
Keywords: Lettuce Entertain You Restaurants (Chicago), Rockford , Divisional Sommelier - Aba/Ema/Beatrix, Other , Rockford, Illinois
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