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Divisional Sommelier - Aba/Ema/Beatrix

Company: Lettuce Entertain You Restaurants (Chicago)
Location: Rockford
Posted on: January 27, 2023

Job Description:

Caring. Creative. Careers.Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.EOE. We participate in E-Verify / Participamos en E-VerifyManages wine programs for divisional restaurants including purchasing wine, analyzing cost control, creating and developing wine menus, and provides wine training and development for teams at divisional restaurants.Essential FunctionsSupervise wine purchasing and ordering for all divisional restaurantsDevelop wine menus with partners and general managers for all divisional restaurants as well as conduct wine tastings for partners and general managers to select new productsProvide wine training (for example, wine service, sales techniques), ongoing education and development to front of house service teams and Bar Managers, including but not limited to coordinating with training team, vendors and purveyors to schedule and host new menu roll outs, wine tastings, etc, and assist as needed in updating wine training materialsAccurately record and account for all items ordered, process payments, and balance all sales/receiptsAnalyze all wine sales by restaurant on a daily, weekly, monthly and annual basis to optimize sales and profit and plan annual wine budgetComprehend and utilize all wine ordering systems including but not limited to beverage order guides, purchase orders and online systems (for example, Micros) and update information as neededPossess certified sommelier credentials (for example, Court of Master Sommelier, International Sommelier Guild or Wine & Spirit Education Trust)Available to work a variety of hours, days and shifts, including evenings and weekendsSafely and effectively use and operate all necessary tools and equipmentAbility to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multitask calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces Key Responsibilities and DutiesEnsure the overall guest experience exceeds expectations and anticipates guests' needsAct as a divisional expert to advise restaurant managers in using wine ordering systemsAttend designated meetings and educational events including wine seminars (industry-wide and LEYE), LEYE informational seminars, and restaurant-level management meetingsOrganize and conduct periodic onsite and offsite events including but not limited to wine dinnersCollaborate with restaurant management to ensure wine is organized, maintained and restocked in designated areas and maintain security of all inventories including dead wine inventoryCollaborate with partners and GMs in planning annual wine budget and accurately record and account for all items ordered, process payments, and balance all sales/receiptsMaintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor ordersRespond knowledgeably to questions regarding the restaurants and menusAssist management team in creating employee incentives and motivational contests to increase wine salesCollaborate with restaurant GM and management to monitor and address individual employee performance through recognition and coaching, and assist management team with documentation and discipline, when appropriateAssist divisional sommeliers and service teams with selling and serving wine, as neededPromote teamwork as well as lead by exampleUse tact and good judgement when dealing with guests, employees, and vendors and respond with patience and courtesyUnderstand and follow the food allergy procedure and special orders/restrictionsProficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminalsComply with all safety and sanitation guidelines and proceduresFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookSuccessfully complete alcohol awareness trainingOther duties will be assigned as neededINDMANAGE

Keywords: Lettuce Entertain You Restaurants (Chicago), Rockford , Divisional Sommelier - Aba/Ema/Beatrix, Other , Rockford, Illinois

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