Teller
Company: Midland States Bank
Location: Rockford
Posted on: January 24, 2023
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Job Description:
At Midland States Bank, we believe that when we can bring our
whole selves to work each day, we become happier, more comfortable,
more confident, and more excited to do great things for our
customers, each other, and our company. We're proud to be an Equal
Opportunity and Affirmative Action employer. At Midland, we
recruit, employ, train, compensate and promote without regard to
race, color, religion, gender, gender identity or expression,
sexual orientation, national origin, genetics, disability, age, or
veteran status. If you are looking for a place to grow, we
encourage you to apply at Midland States Bank, because you belong
here.Position SummaryProvides customer service, processing both
business and individual banking transactions; manages a cash
drawer, cross-sells bank services. Responsible for comprehensive,
prompt and efficient customer transactions. Trial balances cash
drawer throughout the day. Balances and rolls the drawer for the
day at close of shift, comparing the balance to the system balance.
Reports any discrepancies to the supervisor as necessary.Primary
AccountabilitiesInstitutional knowledge of banking.Receive cash and
checks for deposit, verifying amounts, looking at endorsements and
reviewing checks for possible fraud including holdsExamines cash
carefully to guard against counterfeit bills.Cashes checks for
customers in accordance with bank policy. Enters transactions into
computer system and issues receipts.Assists customers with
transactions and ATM operations.Provides accurate customer service
to include balancing cash drawer throughout the day to reduce and
eliminate teller differences.Understanding basic knowledge of
deposit and lending products & services.Able to identify correct
product types through needs-based questioning allowing them to
build and deepen customer relationships.Consistently demonstrates
knowledge of bank products and services through referring products
and services to corresponding business partners, assist customers
on electronic services and entering opportunities into the customer
information software.Serves as relief and /or backup teller in
other locations of Midland States Bank.Timely completion of all
assigned learning activities.Actively participate in weekly huddles
and one on one coaching sessions.Demonstrates and models Midland
States Bank core values that support the bank's culture.Participate
in bank sponsored community activities.Maintain compliance with all
applicable regulations including, but not limited to, the Bank
Secrecy Act (BSA).Accepts other duties as assigned. Position
Qualifications Education:Minimum Requirement: High School Diploma.
Ability to:Stand for extended periods of timeAbility to lift and
transport coin and currency bags as required (bags may weigh
between 25lbs and 50lbs) Other Desired Qualifications:Multilingual
speakers are encouraged to apply Competencies:Business
insightCultivates innovationDrives resultsMakes sound
decisionsBeing a brand championCollaboratesCommunicates
effectivelyCustomer focusBeing AuthenticEmotional IntelligenceSelf
developmentBeing flexible and adaptable If you require reasonable
accommodation in completing this application, interviewing,
completing any pre-employment testing, or otherwise participating
in the employee selection process, please direct your inquiries to
Midland States Bank Human Resources at HR@midlandsb.com. THIS JOB
DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
PI201986580
Keywords: Midland States Bank, Rockford , Teller, Other , Rockford, Illinois
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