Leasing Consultant
Company: Edward Rose & Sons
Location: Rockford
Posted on: January 23, 2023
Job Description:
If you have an outgoing, friendly personality, with dynamic
sales and customer service skills, then we have an excellent
opportunity for YOU!
Beacon Hill Apartments iscurrently seeking a Leasing Consultant who
takes pride in their accomplishments, has strong sales and
marketing skills, excellent writing and verbal communication
skills, and the drive to see tasks through to the end. The right
candidate will be attentive to details and will work cooperatively
with the property operations staff to provide an exceptional
customer experience for our residents, prospective residents, and
guests.
Leasing Consultants focus on providing quality customer service
from initial contact to signed lease agreement. Suggestively sell
to prospects using strong knowledge of lease terms, community
amenities, surrounding areas, and competing communities. Leasing
Consultants recognize the importance of resident renewals and
actively work to increase retention. Follow up with
prospect/resident needs in a timely, professional, and courteous
manner.
Other Responsibilities Include:
- Provide accurate information on the selling features of the
community and surrounding area.
- Build positive rapport with potential residents by answering
telephone and email communications in a timely manner.
- Process applications for prospective residents and follow up to
maintain consistent communication.
- Consistently maintain conversion expectations as set by the
company.
- Must meet secret shop expectations.
- Follow procedures to coordinate residents moving in and out of
the community, making sure to properly document events and
communicate the status to the proper departments.
- Listen to resident complaints and help develop solutions for
them.
- Maintain a positive online reputation through providing
excellent service and soliciting reviews.
- Conduct follow-ups with residents on lease renewals as
assigned.
- Conduct daily walk-through inspections of market ready
apartment units for show status and product features/readiness.
Notify management of any needed repairs.
- Maintain records of walk-in traffic, telephone inquiries,
appointments, follow-up procedures, and rental sales.
- Assist with resident appreciation events as directed.
- Must present the ability to execute job duties under stressful
circumstances such as last-minute deadlines or other difficult
situations.
- Exhibit a positive disposition while interacting with
residents, colleagues, and vendors.
- Must follow state/local/federal laws, fair housing, and safety
compliance. Requirements:
- High school diploma or equivalent is preferred.
- Previous sales or customer service experience is
preferred.
- Previous experience in multi-family property management is
preferred.
- Previous leasing experience is preferred.
- Must be proficient with Microsoft Office programs.
- Experience using Yardi Voyager or related property management
software is preferred.
- Ability to professionally communicate both verbally and in
writing is required.
- Must possess exceptional organizational and time-management
skills.
- Must be flexible with work schedule. Weekend hours may be
assigned.
- Must have an acceptable driving record and a valid driver's
license.
- Must adhere to the team apparel policy.
- Regular attendance, work ethic and strong interpersonal skills
are required for success in this position.Employees are required to
be honest and trustworthy with a satisfactory background and
driving record check to be performed on all applicants being
seriously considered.
We offer our full-time employees:
- Comprehensive benefits package, including 401(k) with company
match
- Generous paid time off programs
- Competitive compensation plan
- Employee referral program
- Opportunities for advancement
- Discounted apartment homeCompensation: Starting at $16.11 per
hour or higher, based on experience.
We are an Equal Opportunity Employer, and we affirmatively seek
diversity in our workplace. We recruit qualified candidates and
advance our employees without regard to race, color, religion,
gender, age, disability, genetic information, ethnic or national
origin, marital status, veteran status, or any other status or
characteristic protected by federal, state or local laws.
Required
Keywords: Edward Rose & Sons, Rockford , Leasing Consultant, Other , Rockford, Illinois
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