Performance Improvement Specialist
Company: Rosecrance Health Network
Location: Rockford
Posted on: January 23, 2023
|
|
Job Description:
Position Purpose:This is an entry level position at a behavioral
health company working within the Performance Improvement team.
This position will work to implement performance improvement
functions in accordance with written agency policies and procedures
and accreditation standards, ensure Performance Improvement
Department goals and functions are completed in a timely and
efficient manner, and assist in Quality Improvement and Performance
Management initiatives throughout the entire Behavioral Health
organization.Qualifications/Basic Job Requirements:Minimum: H.S.
DiplomaPreferred: Bachelor'sPreferred: NIATx, Lean, Six Sigma or
other change management certification; knowledge of SUPR, DMH, TJC
and other regulations related to Behavioral Health
services.Required:Demonstrated ability in Microsoft Office;
particularly adept in Excel and Word.Demonstrated excellence with
creating Chart, Graphs and other GraphicsExcellent written
communication skillsExcellent verbal communication skillsExcellent
critical thinking skillsKnowledge of statistical analysis
techniquesAttention to detail and ability to discern discrepancies
within data setsMust be able to maintain confidentiality of highly
sensitive informationEssential Responsibilities:Evaluate and
convert raw data into reliable information and prepare reports in a
usable format based on an understanding of administrative
needs.Help in determining data needs and report functionality based
on end user needs.Coordinate and facilitate Performance Improvement
Committees- including scheduling, compiling and distributing
minutes and other documentation, sending reminders of activities
due as well as any needed follow up and serving as the
implementation champion and change leader.Participate in
Performance Improvement Teams, Ad Hocs, Root Cause Analyses and
Intense Analyses as directed. Duties often include: scheduling,
taking minutes, reminding staff of upcoming tasks.Manage and update
the electronic survey system as needed, creating new surveys for a
variety of audiences and various departments.Maintaining all
aspects of the electronic Internal Notification system platform.
Including assigning user roles, training, and ensure follow up is
completed.Compile Internal Notification Form data from the
electronic platform and prepare graphic and written reports for
presentations.Manage and update the Policy and Procedure software
system (Policy Tech) including loading all new staff into the
system, providing training and assistance to staff in operating
Policy Tech software, and assigning Policies and Procedures as
required.Develop and create Standard Operating Procedures related
to performance of job-specific duties.Meet all required due
dates.Create data-gathering tools (forms/spreadsheets) as
needed.Compile data through the use of spreadsheets / databases /
ESR queries and convert into information for reports.Perform
accurate statistical calculations.Understand audience needs to
determine the most effective mode of data display.Prepare graphic
displays of data, e.g. control charts, bar charts, graphs,
etc.Serve as resource and provide training to staff, as necessary,
in PI related topics.Compile data and convert to information for
scorecards and dashboards.Help maintain and verify data for all
reports and dashboards. Assist in new report and dashboard
development.Utilize critical and logical thinking skills to
evaluate validity, accuracy and reliability of reports.Complete
audits as needed to ensure compliance with all rules, regulations
and accreditation requirements.Maintain organized electronic and
hard-copy files of raw data and PI reports.Participate in tracers
and other accreditation activities as necessary.Serve as a member
of the Performance Improvement Department team and participate in
all team meetings and activities.Exercise confidentiality in
keeping with the Code of Ethics and with the framework of the
law.Deliver exceptional customer service consistently to every
customer.Serve as a role model for other staff, patients and
customers and demonstrate positive guest relations in representing
Rosecrance.Assume other related responsibilities as assigned by
management.Work hours prescribed and any additional hours deemed
necessary for the responsibilities assigned.Job Type: Full-timePay:
Based on education, experience and credentialsBenefits:Health
insurance with multiple plan options to meet your needsFlexible
Spending AccountHealth Savings Account with company
contributionDental insuranceVision insurance401(k) plan with
employer match and discretionary employer contributionGroup Life
Insurance including LTD and AD&DTuition assistance
(qualifications apply)Licensure/certification reimbursement
(qualifications apply)Paid Time OffReferral programWellness
planCertain facilities offering on-site gymSchedule: 8 hour
shiftsShift: 8:30am - 5:00pmMonday - FridayWork Location:
Rosecrance Rockford East - Rockford, ILAbout Us:Rosecrance is a
private not-for-profit organization and nationally recognized
leader in treating substance use and mental health disorders for
children, adolescents, adults, and families. With nearly 60
locations in Illinois, Wisconsin, and Iowa, our physician-led team
has developed an innovative, multidisciplinary, outcomes-informed
approach.Since 1916, our unmatched legacy as a proven behavioral
healthcare leader is a source of hope and strength to those we
serve and provides a roadmap for the best opportunity for lasting
recovery. Rosecrance served nearly 50,000 clients last
year.Rosecrance is an equal opportunity employer.EEO is the Law:
ExperiencePreferred2 year(s): Preferred experience with NIATx,
Lean, Six Sigma or other change management certification; knowledge
of Supr, DMH, TJC and other regulations related to SA and MH
services.EducationRequiredGeneral Education Diploma or
betterBehaviorsRequiredTeam Player: Works well as a member of a
groupDetail Oriented: Capable of carrying out a given task with all
details necessary to get the task done
wellMotivationsRequiredFlexibility: Inspired to perform well when
granted the ability to set your own schedule and goalsGoal
Completion: Inspired to perform well by the completion of tasks
Keywords: Rosecrance Health Network, Rockford , Performance Improvement Specialist, Other , Rockford, Illinois
Click
here to apply!
|