Customer Service Representative

Company: The U.S. Water Culligan Group
Location: Dixon
Posted on: November 26, 2022

Job Description:

We are Culligan Water

One of the nation's most trusted and respected water treatment companies. Our award-winning products are known for their exceptional quality and value. Even more impressive are the big plans we have for you. Interested? Read on!

Do you want to work with a big company but still have a small company feel?

Receive up to a $1,000 sign on bonus?

Enjoy Premiere Blue Cross/Blue Shield health insurance benefits that include?

- $20 office co-pays

- Prescriptions as low as $10

Then consider join us at Culligan! We have been providing water treatment services since 1936. You can find a local Culligan dealer in over 800 cities in North America and in over 140 countries worldwide. Culligan is the most recognizable water treatment company in the world.
The U.S. Water-Culligan Group is currently searching for a highly motivated individual, with experience in customer service representation. We are one of the largest Culligan franchisees in North America, selling industry leading water conditioning equipment to families and businesses. We have 16 locations across the country, including one in Annapolis MD. Join our customer service department with a recognized brand and industry leader offering best in class product and training that will put you on the road to success! Culligan is one of the world's most recognized leaders in water quality solutions.
Responsibilities of the Position:

Commitment to satisfy our customers by scheduling deliveries and services, responding to inquiries, up-selling Culligan services, and proactively resolving issues for customer retention.
Efficiently and accurately execute processes and procedures for contract processing, AR, AP, billing and general data entry in a timely manner.
Demonstrate Professionalism, Courtesy and Tactfulness in all interactions with both external and internal customers.
Requirements of the Position:

Education; High School Diploma or equivalent.
Effective verbal and written communication skills and ability to work in a fast paced environment while maintaining excellent customer service skills.
1+ years Customer Service Experience. Phone experience preferred.
Computer proficiency with Microsoft office and DMS ( Data Management Systems - a plus)
Bilingual a plus.
Hours are M-F 8am to 5pm with potentially occasional Saturday mornings.
Competencies: To perform the job successfully, an individual should demonstrate the following competences in this position.\*Passion, Integrity, Team Player, Customer Focus, Resourcefulness, Written Communication, Detailed Orientated.
WHAT WE OFFER: As a Culligan Customer Service Representative, you will have the opportunity to watch both your career and earnings potential take off.
Why should you consider Culligan?

Big company with a small company feel.
Career advancement opportunities.
Excellent training.
Monthly bonus opportunities.
Highly trained service technicians and customer support team at each dealership.
Lucrative employee benefits package including: Blue Cross/Blue Shield Health Plan, Dental, Vision, 401K Matching, Paid Vacation and Holidays.
Job Type: Full-time
Required education:

High school or equivalent

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Paid training
* Tuition reimbursement
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
Supplemental pay types:
* Bonus pay
* Commission pay
* Signing bonus

Education:
* High school or equivalent (Preferred)

Experience:
* Customer Service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: The U.S. Water Culligan Group, Rockford , Customer Service Representative, Other , Dixon, Illinois