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Remote Tier 1 and 2 Customer Support Specialist

Company: VirtualVocations
Location: Rockford
Posted on: August 7, 2022

Job Description:

A non-profit technology organization needs applicants for an opening for a Remote Tier 1 and 2 Customer Support Specialist.

Candidates will be responsible for the following:
Providing information on Training and Certification products offered by the company
Assisting with purchases, refunds or payment issues
Answering questions about the company's Training & Certification Terms, Conditions and Policies
Qualifications for this position include:

Bachelor's degree; or equivalent combination of education and experience
2+ years of customer support, and operations experience
Proficiency in business technologies including Google Apps and Atlassian Tools, such as JIRA Service Desk and Confluence

Keywords: VirtualVocations, Rockford , Remote Tier 1 and 2 Customer Support Specialist, Other , Rockford, Illinois

Click here to apply!

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