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Company: T K Group
Location: Cherry Valley
Posted on: May 15, 2022

Job Description:

Job DescriptionWe are a hearing conservation company seeking to add a Scheduler to our team! This is a full time position, located in our Cherry Valley, IL office.You will be responsible for arranging dates and times of on-site hearing testing services with our customers.Responsibilities:

  • Initiates and maintains contact with customers to determine dates, times, and range of on-site services
  • Enters/updates client-specific information in our computer system
  • Creates monthly schedules for testing units based on client needs and resource availability
  • Ensures schedules allow service technicians to comply with Department of Transportation (DOT) "Hours of Service" regulations
  • Prepares and maps service routes
  • Serves as point of contact between customers and company technicians
  • Learns and stays up-to-date on DOT "Hours of Service" regulations
  • Other duties as assignedQualifications:
    • 1+ years experience in phone customer service
    • Ability to communicate effectively both in verbal and written form
    • Excellent typing skills
    • Knowledge in a Windows software environment; Internet software; Spreadsheet software; Word Processing software and Contact Management systems
    • Strong organizational skills
    • Deadline and detail-oriented
    • Ability to work well in teams

      Job Posted by ApplicantPro

Keywords: T K Group, Rockford , Scheduler, Other , Cherry Valley, Illinois

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