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Teller

Company: Midland States Bank
Location: Belvidere
Posted on: January 15, 2022

Job Description:

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
Position Summary
Provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services. Responsible for comprehensive, prompt and efficient customer transactions. Trial balances cash drawer throughout the day. Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance. Reports any discrepancies to the supervisor as necessary.
Primary Accountabilities


  • Institutional knowledge of banking.
  • Understanding basic knowledge of deposit and lending products & services.
  • Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships.
  • Receive cash and checks for deposit; verify amounts, and looks for check endorsements.
  • Examines cash carefully to guard against counterfeit bills.
  • Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
  • Counts and balances cash drawer at end of shift.
  • Prepares and balances ATM as requested.
  • Maintains and orders supplies.
  • Assists customers with transactions and ATM operations.
  • Timely completion of all assigned learning activities.
  • Actively participate in weekly huddles and one on one coaching sessions.
  • Demonstrates and models Midland States Bank core values that support the bank's culture.
  • Serves as relief and /or backup teller in other locations of Midland States Bank.
  • Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
  • Accepts other duties as assigned.
    Position Qualifications
    Education:
    • Minimum Requirement: High School Diploma.
      Ability to:
      • Stand for extended periods of time
      • Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs)
        Other Desired Qualifications:
        • Multilingual speakers are encouraged to apply
          Competencies:
          • Business insight
          • Cultivates innovation
          • Drives results
          • Makes sound decisions
          • Being a brand champion
          • Collaborates
          • Communicates effectively
          • Customer focus
          • Being Authentic
          • Emotional Intelligence
          • Self development
          • Being flexible and adaptable
            If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com.
            THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

Keywords: Midland States Bank, Rockford , Teller, Other , Belvidere, Illinois

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