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System Specialist - 2nd shift

Company: True Value
Location: Harvard
Posted on: January 13, 2022

Job Description:

AtTrue ValueCompany, we pride ourselves onthe incomparable customer service that we provide our retailers. We strive to create positive interactions and memorable experiences that show how much we value our retailers. Scheduled Days: Sunday through Thursday Starting Times: 2pm to 12am (Sunday) 4pm to 12am (M/T/W) 4pm to 10pm (Thursday)True Value focuses not only on their retailers, but their associates as well. Here are some reasons why YOU should apply today and join our Harvard Distribution Team. Incentives/Perks: Medical Benefits, Dental,Vision,401K Planand Paid Sick TimeWeekly PayPaid Holidaysand Up to 2 weeks Paid Vacation Employee Discount onselect True Value productsTuition Assistance Program andCareer Advancement! Starting Hourly Rate up to $20.00based on skills and qualifications, plus $.50 shift differential ! Position Description What are the responsibilities of the Systems Specialist? Assists the Systems & Industrial Engineer (SIE) in monitoring all areas of multiple WMS operating systems continuously to provide 24/7 system availability for users and members. Will adjust work schedule to work with all shifts and departments as needed.Understands various reporting metrics and identifies concerns. Communicates in a timely manner to leadership as required. Responds to service alert messages with urgency and creates incident tickets to drive to resolution.Trouble-shoots, maintains, and updates all equipment use with WMS systems & hardware; Places appropriate service calls when necessary.Assists the SIE in performing job scheduling duties that involve interaction with job scheduling software, job monitoring, job submission, and handling abends by notifying programmers or vendors when necessary.Trains or retrain warehouse workers in proper use of the hardware and the various software systems to perform their jobs. Updates and/or maintains in the development of day-to-day procedures and instructional documents. Position Qualifications Essential Skills: Must possess a High School Diploma or Equivalent (G.E.D.)Minimum 18 years of AgeAbility to follow basic procedures with little need to vary routine; escalates issues outside their own work.Relies upon data, own experiences, others perspectives, and a clear process when evaluating course of action and making recommendations and decisions.Uses available resources sensibly; is attentive to cost implications of own work in performing role.Knowledge of fundamental concepts, practices and procedures of particular process, field or discipline.Possesses basic understanding of widely used PC applications (Word, Excel and Outlook).Must be able to work different shifts in order to support the facility. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Keywords: True Value, Rockford , System Specialist - 2nd shift, Other , Harvard, Illinois

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