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Customer Service Representative

Company: Aston Carter
Location: Cherry Valley
Posted on: January 13, 2022

Job Description:

Description: Customer Service Phone Agent. Taking 50-60 inbound calls from a queue. Calls about balance transfers, online banking, card services, alert systems, approving charges, and lock outs. Answering phone calls in a professional manor Answering Emails in a timely and professional manner. Handling customer issues and questions. This role is located in Rockford, IL and is in person with Covid protocols in place This is 2nd Shift position and includes rotating Saturday and Sundays. Skills: Customer service, Call center, computer skills, typing, Inbound call, Customer support, Banking Additional Skills & Qualifications: Must Haves: -1 year Customer Service experience (can be from Retail or Service industry) -Typing Test (35 WPM) -1 year computer experience Nice to Haves: -Banking or Financial experience -Debit and Credit knowledge -Office CSR or Call Center experience Typing Test will be done at the in person interview About Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Rockford , Customer Service Representative, Other , Cherry Valley, Illinois

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