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Company: Dean Health
Location: Monroe
Posted on: November 18, 2021

Job Description:

Responsible for leadership and oversight within Security Services operations. This includes, but is not limited to, managing crisis situations, personnel, financials, and fostering an environment highly supportive of safety, teamwork, and superior service. PRIMARY RESPONSIBILITIES * Trains, coaches, encourages, teaches, and mentors staff to achieve superior team results. * Completes scheduling, computer administration duties, monitors team reports, statistics, and employee performance evaluations. Develops statistical reports, summaries, and other reports to monitor department activities and develops a proactive approach to identifying safety and security hazards by communicating with clinical staff and leadership. * Attends workgroup meetings, staff meetings, and participates on committees, as assigned. * Champions diversity by demonstrating respect, encouraging learning, and proactively supporting diversity in team building and customer interactions by emphasizing service excellence and leading by example, to ensure superior customer service and hospitality. * Implements strategy in the absence of the Security Manager and acts as designee. * Assists in leading incident debriefings with staff after critical incidents and conducts follow-up support actions with affected staff. * Conducts investigations of various matters and complaints. Completes reports, follows up on investigations or assigns to others in a timely manner, and ensures follow through and proper communication occur. * Ensures compliance with regular Life Safety, elopement, infant abduction, and fire alarm testing. Works to ensure Parking Services equipment, cash register, and related systems function properly. * Acts to ensure all shift duties and operations are assigned and completed. * Works in a constant state of alertness and safe manner. * Performs other duties as assigned. EDUCATION * High school diploma or equivalent EXPERIENCE * Four years' experience PHYSICAL REQUIREMENTS * Constant use of hearing to receive oral communication and hear alarms, malfunctioning machinery, etc. * Constant use of vision for distances near (20 inches or less) and far (20 feet or more). * Constant lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent use of speech to share information through oral communication. * Frequent lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Frequent standing, twisting and walking. * Frequent use of vision to judge distances and spatial relationships and to identify and distinguish colors. * Occasional bending, stooping, climbing, kneeling, sitting, squatting, reaching, gripping and repetitive foot/leg and hand/arm movements. * Occasional lifting/carrying and pushing/pulling objects weighing over 50 lbs. * Occasional keyboard use/data entry. * Occasional use of smell to detect/recognize odors. * Occasional driving. * Rare crawling, running and lifting/moving patients.

Keywords: Dean Health, Rockford , Spv-Security, Other , Monroe, Illinois

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