Company: Panera Bread
Location: Machesney Park
Posted on: October 11, 2021
Assistant General Manager
601560 Machesney Park, IL - West Lane Road
The Assistant General Manager supports the General Manager in
managing the overall operations of the bakery-cafe to ensure
company standards are maintained and continually improved. They are
responsible to assist in coaching and developing the team, creating
a differentiated guest experience, growing sales and maximizing
profitability. They assist in creating a culture of
professionalism, teamwork, hospitality and Panera Warmth through
owning the cafes people responsibilities.
Duties & Responsibilities: Maintain Quality Bakery-Cafe Operations
While Ensuring Customer Satisfaction
• Demonstrate leadership and effective planning in staffing,
scheduling, people development and succession planning
• Assist the General Manager in maintaining accountability for the
success of the cafe by making key-decisions and solving
• Act as a role model and demonstrate professional behavior to cafe
team as well as to customers.
• Uphold and coach achievement of Food Safety standards.
• Upgrade and improve cafe operations when needed, maintain quality
of product and service.
• Adhere to cafe systems and processes to accomplish day-to-day
• Follow company policies and procedures and comply with all state
and federal regulations.
• Coach and follow up with team members to ensure the cafe adheres
to operational standards
• Safeguard the team by maintaining a healthy and safe workplace,
environment and culture. Management and Development of Team
• Assist the General Manager in supervising the overall operation
of the cafe.
• Hire, train, motivate and manage performance of Retail Team
Members to ensure the cafe is staffed to ensure quality standards
and exceptional customer service.
• Coach and delegate to Team Managers and Team Members in order to
build subject matter experts within the cafe teams for career
development and cafe succession planning.
• Oversee the QHC process alongside the General Manager, rewarding
and recognizing Team Members including comprehensive compensation
planning and career pathing.
• Execute company and cafe strategies for sales growth and flow
• Manage Team Member labor and help cafe maintain profitability
• Assist General Manager in maintaining cafe costs and
Keywords: Panera Bread, Rockford , Team Manager, Other , Machesney Park, Illinois
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