Retail Associate Manager

Company: T-Mobile
Location: Rockford
Posted on: June 10, 2021

Job Description:

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc.).

Go bold. Have fun. Lead on. It's time to do something you love, work with a purpose, and seek a challenge like never before. Meet T-Mobile, America's Un-carrier, serving 50 million wireless subscribers and growing. When you join T-Mobile you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career advancement opportunities in a place where awesome work is rewarded.

At least 18 years of ageLegally authorized to work in the United StatesHigh School Diploma or GED

That kind of responsibility takes just the right kind of person. Someone ready to go above and beyond and lead by example. Here's a little more on what we're looking for:

Prior experience in both customer service and salesExperience managing people, with the proven ability to lead and mentor people to deliver great resultsPeople who know you would say you're an outstanding communicator, able to interact like a pro with customers and teammatesYou're a pro on the computer

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

Competitive base pay plus commissionBenefits for part-time and full-time associatesMedical, dental and vision benefitsMatching 401(k)An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discountGenerous paid time-off programsPhone service discountsEducation reimbursementSerious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

You're a born leader. You know how to encourage people and bring out the best in them. You're exactly the person we're looking for. In this role, you'll partner with the Store Manager to lead and develop your team as you make great things happen for your customers. Here are the details:

It's up to you to infuse every Sales Rep with a serious passion for our products and our missionYou'll also ensure that your customers get everything they need to make their experience unforgettable, and that means helping your team go above and beyond for their customers, solving the whole problem every timeNo one enjoys waiting, and you make sure that customer wait times are as low as they can beYou stay current on all our products, services, and promotions, and help your team do likewiseYou also help with sourcing talent and developing your store team through ongoing mentoring and recognitionKeeping customers happy means that you handle discounts and credits when appropriateSupport team initiatives and create an inclusive environmentFinally, you'll help in making sure the store always looks its best

Equal Employment Opportunity

We take equal opportunity seriously-by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Rockford , Retail Associate Manager, Other , Rockford, Illinois