RockfordRecruiter Since 2001
the smart solution for Rockford jobs

Customer Service Associate

Company: Walgreens
Location: Warren
Posted on: May 3, 2021

Job Description:

Overview

As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities.

  • Part-time
  • Level: Entry-Level
  • Travel: 0%

Benefits

  • Healthcare

Medical/Dental with 30 hour average week

  • PTO

Vacation (after 6 months)

  • Employee discount

Walgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens Store and 25% on Walgreens brand products.

  • Retirement planning/saving

Company matching helps employees secure their financial future and reach their retirement savings goals.

  • Flexible hours

  • Training programs

Business schools

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The following information is applicable to Colorado only, in accordance with the Colorado Pay Equity Act. In Colorado, an employee in this position can expect a salary/hourly rate between $12.32 and $17.50 depending on experience, seniority, geographic locations, and other factors permitted by law. To review the available benefits, please click here: jobs.walgreens.com/benefits .Walgreens will provide applicants in other states with information related to the positions, to the extent required by state or local law, by calling 1-866-967-5492

Keywords: Walgreens, Rockford , Customer Service Associate, Other , Warren, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Forklift-Merchandising Associate - DUBUQUE - 52004
Description: What you apos ll do at Position Summary...What you apos ll do...Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.Receives, (more...)
Company: sam'sclub
Location: DUBUQUE
Posted on: 05/12/2021

Landscape Worker
Description: Vonachen Group was established in 1968 as a private, family-owned janitorial service company. From the very beginning, weve remained true to our Midwestern values. Our team is hard-working, responsive (more...)
Company: Vonachen Group
Location: Dubuque
Posted on: 05/12/2021

LAWN SPECIALIST/AERATOR
Description: Lawn Specialist 3161 Cedar Cross Court, Dubuque, Iowa 52003 Job Description
Company: Tru Green
Location: Dubuque
Posted on: 05/12/2021


Rite Hite Assemblers ($14/hour)
Description: Express Employment Professionals has partnered with Rite Hite to actively recruit full-time Assemblers to join their teams on 1st and 2nd shift. Duties include, but are not limited to: Assembly of products (more...)
Company: Express EMPLOYEMENT PROFESSIONALS
Location: dubuque
Posted on: 05/12/2021

Housekeeper
Description: p Residence Inn is a property owned by Frontier Hospitality Group FHG . We are currently looking for a housekeeper to work 30-35 hours per week. FHG owns 7 properties in the Quad Cities, East Peoria, (more...)
Company: Best Western Plus
Location: Dubuque
Posted on: 05/12/2021

Clerk
Description: Job Title: C-Store Clerk FLSA: Non-Exempt Department: C-Store Revision Date: 05/2018 General Function: Provides (more...)
Company: Hy-Vee Food Stores
Location: Dubuque
Posted on: 05/12/2021

Border Patrol Agent
Description: Find your calling. Protect your country. Apply now.Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting
Company: U.S. Customs and Border Protection
Location: Dubuque
Posted on: 05/12/2021

Member Specialist - DUBUQUE - 52004
Description: What you apos ll do at Position Summary...What you apos ll do...Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns zoning (more...)
Company: sam'sclub
Location: DUBUQUE
Posted on: 05/12/2021

Dubuque Skilled: Machine Hand/Tool Room Machinist
Description: Primary Function: Sets up and operates in a team environment one or
Company: John Deere
Location: Dubuque
Posted on: 05/12/2021

Merchandise and Stocking Associate - DUBUQUE - 52004
Description: What you apos ll do at Position Summary...Do you like to work on your feet and keep things neat and organized Our merchandising stocking associates connect all of the dots to make sure members (more...)
Company: sam'sclub
Location: DUBUQUE
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Rockford RSS job feeds