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Client Support System Administrator

Company: Colony Brands, Inc.
Location: Monroe
Posted on: May 3, 2021

Job Description:

Client Support System Administrator

3529BR

Wisconsin

Job Description

What Youll Do:

Our Client Support System Administrators are responsible for 3rd level leadership and support of client-level Windows and Apple hardware / software products. You will also be asked lead and set direction for client level technologies supporting our business. You will also be asked to assist with ticket escalation from our Help Desk and Client Support Technicians/Analysts related to set up, maintenance and support of corporate owned, client-level computer equipment installed and in-use within the Colony Brands Facilities. As a technical leader, you will be asked to mentor and help the staff working with and under you to advance their skills to progress to higher level roles on the team. By providing support and interacting with our entire organization, youll gain experience in many areas of IT and have the opportunity to grow both your skills and career.

Additional Job Responsibilities:
Windows 7 / 10 Imaging and/or patching skills utilizing Microsoft SCCM or equivalent tools
Apple OS Imaging and/or patching skills utilizing JAMF
Mobile Phones / Tablets MDM Support via Microsoft Intune
Citrix Admin and Client Troubleshooting
SCCM Admin and Client Troubleshooting
Active Directory User Account / Group and Group Policy Support
Microsoft E-Mail and Office Support via Office 365
Assembly and configuration of PC / MAC hardware
Documentation and mentoring of the Help Desk
Client-level networking troubleshooting skills to assist with problem resolution including wireless technologies and remote access solutions
Printer / Copier / Audio Visual Troubleshooting and Support

Qualifications

What It Takes:

Associates Degree or Relevant Certification in Computer Science, Networking or Security; a Bachelors degree is preferred
3-5+ years of relevant experience Administrating technologies related to Client support
Troubleshooting Client Level Hardware/Software experience
Microsoft/ Apple Software Product Experience
Someone who thrives in a fast-paced environment
Excellent customer-service skills and the ability to work with all different user levels



Job Requirements:

About Us

SC Data Center, Inc. is a customer-centric business that supports warehousing, information technology and contact centers. SC Data Center, Inc. is an affiliate company of Colony Brands, Inc. which is one of North America's largest, multi-channel direct-marketing companies. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees.

Benefits Details

SC Data Center, Inc. is not just about growing our profits We are about giving our employees the opportunity for growth and providing a better place to live and work. We also offer our employees many great rewards in addition to monetary compensation:

  • Medical/Dental/Vision insurance
  • A robust Wellness Program including Onsite Healthcare
  • Superb Retirement Plans (401K & a company-funded Pension Plan)
  • Extensive Paid Time Off (PTO) benefits
  • Seven 4-day work weeks in the summer months to give our employees additional time off
  • Educational Assistance
  • Company Profit-Sharing
  • Company Product Discounts
  • And, so MANY more!

Keywords: Colony Brands, Inc., Rockford , Client Support System Administrator, Other , Monroe, Illinois

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