RockfordRecruiter Since 2001
the smart solution for Rockford jobs

Emergency Department Clerk

Company: SwedishAmerican
Location: Rockford
Posted on: April 10, 2021

Job Description:

Emergency Department Clerk The Emergency Department Clerk is responsible for verifying and updating patient demographics and obtaining the correct insurance information for all patients in the ED and correctly admitting them to the floor as needed. They also work with outside agencies to arrive patients and provide paperwork to the agencies for billing purposes. We are responsible for the answering and directing of all calls received into the ED and directs them to the appropriate department.# The position is accountable for maintaining their electronic work queues in performing their duties.# The staff works with internal and external customers, including patients, families, and clinical staff, and outside facilities to contact Providers for the staff accomplish their objectives.# Assumes outpatient registration duties when assigned. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives as well as, Health System initiatives. This position represents SwedishAmerican and the Revenue Cycle team by adhering and upholding the SwedishAmerican I Care values and SwedishAmerican Service Excellence Standards of Behavior in providing the highest quality service to our customers. They will be friendly, knowledgeable, flexible, and reliable. They will listen to, anticipate, recognize, and satisfy our customer#s needs. We will improve our Access Service process while ensuring the highest level of satisfaction, keeping our promises and commitments, and demonstrating our commitment through respect, knowledge, responsiveness, and courtesy.# They will support their co-workers, engage in positive interactions, demonstrate friendliness by smiling and making eye contact when greeting all customers, provide helpful assistance in anticipating and responding to the needs of our customers and staying calm under pressure to deal effectively with difficult people. EDUCATION/TRAINING: Previous hospital or business experience preferred. LICENSURE/CERTIFICATION: # Must maintain bi-annual CPR certification. EXPERIENCE/SKILLS/ABILITIES: Must be detail oriented and accurate. Ability to use good judgments in highly emotional and demanding situations Ability to react to frequent changes in duties and volume of work Excellent oral and written communication skills and strong patient interviewing techniques by telephone or in person Ability to comprehensively and accurately capture patient demographic, insurance information, detail-oriented Ability to manage multiple tasks with ease and efficiency Self-starter with a willingness to try new ideas Ability to work independently with minimal supervision and be result oriented Positive, can-do attitude coupled with a sense of urgency Effective interpersonal skills, including the ability to promote teamwork Strong problem solving skills Ability to ensure a high level of customer satisfaction including employees, patients, visitors, referring physicians and external stakeholders Ability to use various computer applications including EPIC and MS Office Basic math skills Maintains confidentiality of sensitive information Broad knowledge of health care business office practices and principles Solid understanding of coordination of benefits regulations Knowledge of medical and insurance terminology. Knowledge of Business Office policies and procedures Securing Valuables Ability to type 35 words per minute preferred. # # # Emergency Department Clerk The Emergency Department Clerk is responsible for verifying and updating patient demographics and obtaining the correct insurance information for all patients in the ED and correctly admitting them to the floor as needed. They also work with outside agencies to arrive patients and provide paperwork to the agencies for billing purposes. We are responsible for the answering and directing of all calls received into the ED and directs them to the appropriate department. The position is accountable for maintaining their electronic work queues in performing their duties. The staff works with internal and external customers, including patients, families, and clinical staff, and outside facilities to contact Providers for the staff accomplish their objectives. Assumes outpatient registration duties when assigned. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives as well as, Health System initiatives. This position represents SwedishAmerican and the Revenue Cycle team by adhering and upholding the SwedishAmerican I Care values and SwedishAmerican Service Excellence Standards of Behavior in providing the highest quality service to our customers. They will be friendly, knowledgeable, flexible, and reliable. They will listen to, anticipate, recognize, and satisfy our customer's needs. We will improve our Access Service process while ensuring the highest level of satisfaction, keeping our promises and commitments, and demonstrating our commitment through respect, knowledge, responsiveness, and courtesy. They will support their co-workers, engage in positive interactions, demonstrate friendliness by smiling and making eye contact when greeting all customers, provide helpful assistance in anticipating and responding to the needs of our customers and staying calm under pressure to deal effectively with difficult people. EDUCATION/TRAINING: Previous hospital or business experience preferred. LICENSURE/CERTIFICATION: Must maintain bi-annual CPR certification. EXPERIENCE/SKILLS/ABILITIES: * Must be detail oriented and accurate. * Ability to use good judgments in highly emotional and demanding situations * Ability to react to frequent changes in duties and volume of work * Excellent oral and written communication skills and strong patient interviewing techniques by telephone or in person * Ability to comprehensively and accurately capture patient demographic, insurance information, detail-oriented * Ability to manage multiple tasks with ease and efficiency * Self-starter with a willingness to try new ideas * Ability to work independently with minimal supervision and be result oriented * Positive, can-do attitude coupled with a sense of urgency * Effective interpersonal skills, including the ability to promote teamwork * Strong problem solving skills * Ability to ensure a high level of customer satisfaction including employees, patients, visitors, referring physicians and external stakeholders * Ability to use various computer applications including EPIC and MS Office * Basic math skills * Maintains confidentiality of sensitive information * Broad knowledge of health care business office practices and principles * Solid understanding of coordination of benefits regulations * Knowledge of medical and insurance terminology. * Knowledge of Business Office policies and procedures * Securing Valuables * Ability to type 35 words per minute preferred.

Keywords: SwedishAmerican, Rockford , Emergency Department Clerk, Other , Rockford, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Packaging Representative
Description: Auto req ID: 271424BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: Wheaton
Posted on: 04/13/2021

Make up to $18/hour - Deliver with DoorDash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Orland Park
Posted on: 04/13/2021

Make up to $18/hour - Deliver with Caviar
Description: Your time. Your Goals.Caviar is a part of DoorDash. When you sign up, you'll join the fleet of independent couriers, called Dashers. Through DoorDash, you can receive either Caviar or DoorDash delivery (more...)
Company: Caviar
Location: Orland Park
Posted on: 04/13/2021


Make up to $18/hour - Deliver with DoorDash - Start Delivering Today
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider (more...)
Company: Doordash
Location: Orland Park
Posted on: 04/13/2021

Hair Stylist - Condor Plaza
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Orland Park
Posted on: 04/13/2021

Now Hiring Live-in Home Care Needed For My Mother
Description: About who needs care: She walks with a cane and can not cook
Company: Care.com
Location: Orland Park
Posted on: 04/13/2021

Looking For A Dependable House Cleaner For Family Living In Orland Park.
Description: Searching for a great house cleaner. Can
Company: Care.com
Location: Orland Park
Posted on: 04/13/2021

Special Warfare Combatant-Craft Crewmen
Description: ABOUT br br Special Warfare Combatant-Craft Crewmen SWCC are specially trained to operate on and around rivers and coastal regions around the world. Wielding extreme firepower and a deadly skill (more...)
Company: Navy
Location: Orland Park
Posted on: 04/13/2021

Indirect Fire Infantryman (11C)
Description: As an Army National Guard Indirect Fire Infantryman, you'll be in charge of the Infantry's most powerful weapon - the mortar. As part of a mortar squad, section, or platoon, you will perform challenging (more...)
Company: Army National Guard
Location: Dubuque
Posted on: 04/13/2021

Aviation Rescue Swimmer
Description: RESPONSIBILITIES br br As an AIRR, you must be prepared to enter the most treacherous conditions to provide recovery and relief for rescue missions, humanitarian assistance and operational support. (more...)
Company: Navy
Location: Dubuque
Posted on: 04/13/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Rockford RSS job feeds