Sales Support Representative
Company: Aerotek
Location: Harvard
Posted on: April 9, 2021
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Job Description:
Description:Summary:Liaison between Clients and Manufacturing by
providing excellent customer service and communications while
building customer relationships.Essential Duties and
Responsibilities include the following:Current
Jobs/CustomersProcess incoming customer ordersCreate Sales
OrdersCreate ship release with dates and special instructionsWork
with Supply Chain Manager to ensure raw materials will be in
inventoryWork with Production Planning to obtain Production
DateFollow ISO procedures and participate in auditsCreate
Manufacturing Order (M.O.)Proof M.O. for accuracyElectronically
post M.O. and distribute hard copiesFollow up on active orders to
ensure compliance with deliver dateTrack on-time deliveriesCreate
export paper workReview Customer invoicesNew JobsGather customer
specifications from customer and R&D teamCoordinate with
Prepress Manager the creation of Art SheetsProcess Draw Down
requestSend proof to customerEnsure timely return of proof from
customerEnsure color standard sent and approved by
customerParticipate in Press sign offsSales SupportGeneral sales
supportAssist in answering incoming calls to CattyProvide sales
forecastingWork alongside Inside Sales to facilitate customer
ordersMaintain customer account databaseCreate Customer Item file
foldersMaintain customer item numbersSubmit Quoting requests to
Business AnalystCreate job estimates in conjunctions with Business
AnalystForward Quotes to CustomersFollow up on QuotesProcess
Customer ComplaintsAssist in customer complaint
resolutionTeamsMember of CAR teamParticipate in Scheduling
meetingMember of COPS programMember of Odor TeamOther duties may be
assignedHours: Monday-Friday 8am-5pmAdditional Skills &
Qualifications:Must Haves:-HS diploma/GED-1 year CS experience-1
year office experience- experience in client relationshipsNice to
haves:-College degree-Account Management experience-inside/outside
sales experienceSoft Skills:-Team player-change agility-detail
oriented -looking to grow About Aerotek:We know that a company's
success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Rockford , Sales Support Representative, Other , Harvard, Illinois
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