Entry Level Plasma Center Floor Supervisor
Company: BioLife
Location: Rockford
Posted on: January 12, 2021
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Job Description:
By clicking the "Apply" button, I understand that my employment
application process with Takeda will commence and that I agree with
Takeda's Privacy Notice, Privacy Policy and Terms of Use.Job
DescriptionAbout BioLife Plasma ServicesEvery day at BioLife, we
feel good knowing that what we do helps improve the lives of
patients with rare diseases. While you focus on our donors, we'll
support you. We offer a purpose you can believe in, a team you can
count on, opportunities for career growth, and a comprehensive
benefits program, all in a fast-paced, friendly environment.BioLife
Plasma Services is a subsidiary of Takeda Pharmaceutical Company
Ltd.OBJECTIVES/PURPOSEResponsible for the general supervision of
employees assigned to the production areas. Is able to perform all
technical tasks required within the production areas. Provides
assistance to management to achieve business goals.All listed
duties must comply with federal, state, local and company-specific
regulations related to quality of product, employee and donor
safety and to the proper performance of day-to-day
activities.ACCOUNTABILITIES* Operations Lead (70%)* Ensures that
all center employees comply with all federal, state, local and
company-specific rules, regulations, and practices related to
quality, to the safety of products, donors, and employees and to
the proper performance of day-to-day activities.* Effectively
schedules employee hours to meet the needs of the business.*
Understands Inventory Control and general accounting concepts to
maintain good inventory practices within the center.* Effectively
manages the production areas, motivates and encourages employees to
meet their performance goals, and comply with company quality
standards and procedures.* Addresses donor and employee concerns in
a timely manner.* Properly documents and counsels employees on
non-conforming events, working with management to determine root
cause.* Perform all non-core area tasks, and those limited to CS
and above.* Maintain qualifications and perform all duties (core
and elective) for Medical History, Phlebotomy, and Sample
Processing areas.* People development (30%):* Provides regular
feedback to employees and management regarding center and employee
performance.* Ensures that employees are committed to customer
service expectations.* Fosters teamwork. Works collaboratively with
staff, peers, and management to achieve business goals.
Communicates continuously and resolves conflicts proactively.*
Participates in the employment application pre-screening and
interviewing process for center staff.* Initiates employee
disciplinary action in accordance with company policies and
procedures, as necessary.DIMENSIONS AND ASPECTSTechnical/Functional
(Line) Expertise* Good verbal communication and customer service
skills.* Attention to detail and ability to work independently*
Demonstrated technical competence* Maintain general cleanliness of
work area and assist other work areas as needed to ensure a clean
and professional environment.* Ability to read and follow Standard
Operating Procedures (SOPs) and to maintain complete and accurate
records.* Requires obtaining and maintaining Cardiopulmonary
Resuscitation (CPR) and AED certification.Leadership* Integrity*
Fairness* Honesty* Perseverance* Putting the patient at the center*
Building trust with society* Reinforcing our reputation* Developing
the businessDecision-making and Autonomy* Refers to management team
for escalated donor/employee concerns (internal)* Refers to Center
Manager for guidance decisions (internal)* Advises and counsels
hourly staff on operational, safety, and customer service concerns.
(internal)Interaction* Responsible for providing exceptional
customer service to donors (external) and fellow employees
(internal)* Attend staff meetings and other team meetings as
required.* Good verbal communication and customer service skills.*
Ability to multi-task and work as a team player.Innovation*
Coordinates will all other center roles to effectively problem
solve, ensure safety of staff and donors, and provide an
exceptional customer experience.* Supports the center management
team in identifying operational opportunities for continuous
improvement, initiating changes to center processes as needed,
through use of company approved procedures (including but not
limited to 5S, Value Stream Mapping and Kaizen).Complexity*
Requires frequent leaning, bending, stooping, crouching, and
reaching above the shoulders and below the knee. Requires frequent
lifting up to 32 pounds, and occasional lifting up to 50 pounds.*
Must have fine motor coordination, depth perception, and ability to
hear equipment sounds from a distance.* Production environment
requiring the ability to walk and stand for the entire work shift.*
Due to potential exposure to blood borne pathogens (risk level 1),
90% of production-based work tasks require pro-longed glove
wear.EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:Essential: High
School Diploma or equivalent requiredDesired:* Experience in a
laboratory, hospital, or other regulated environment is a plus.*
Associates or Bachelor's degree desirable.ADDITIONAL INFORMATION*
FLSA Classification (US) - Non-Exempt* Other duties and
responsibilities as assigned.LocationsUSA - IL - DeKalbWorker
TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Keywords: BioLife, Rockford , Entry Level Plasma Center Floor Supervisor, Other , Rockford, Illinois
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