Office - Customer Service - Computer Maintenance
Location: Loves Park
Posted on: March 15, 2023
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Job Description:
to deliver basic contracted customer requirements (includes:
copying, faxing, printing and scanning functions). Tasks and
activities are defined and routine Point of contact for equipment
support and service.Perform basic equipment problem diagnosis.
Clean and maintain office equipment as needed. Replace operator
accessible parts and consumables. Maintain appropriate supply
inventory Maintain agreed upon level of uptime for copier fleet.
Collect and submit meter reads. Track and coordinate the
Move/Add/Change (MAC) of office equipment/assets .Point of contact
for equipment removal/delivery Point of contact to receive and
electronically log customer jobs. Apply asset tags to office
equipment and update database. Process and distribute incoming and
outgoing faxes, log for billing purposes.Ability to lift up to 50
pounds
SKILLS:
Ability to demonstrate Computer Skills Basic knowledge of PC
(keyboard functions, mouse, etc.) Ability to demonstrate basic
knowledge of MS Word and/or Excel or equivalent -- Open saved
workbooks -- Data entry -- Basic data and column/row formatting --
Print and save workbooks Able to demonstrate ability to send and
receive email ; -- Find, open and save documents and files --
Perform data entry -- Use internet explorer for web browsing --
Send documents to preconfigured printer Able to demonstrate use of
Basic Math skills (division, multiplication, percentages) Able to
demonstrate business maturity and professionalism. We are an equal
employment opportunity employer and will consider all qualified
candidates without regard to disability or protected veteran
status.
Keywords: , Rockford , Office - Customer Service - Computer Maintenance, IT / Software / Systems , Loves Park, Illinois
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