Office - Customer Service - Computer Maintenance

Location: Loves Park
Posted on: March 15, 2023

Job Description:

to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions). Tasks and activities are defined and routine Point of contact for equipment support and service.Perform basic equipment problem diagnosis. Clean and maintain office equipment as needed. Replace operator accessible parts and consumables. Maintain appropriate supply inventory Maintain agreed upon level of uptime for copier fleet. Collect and submit meter reads. Track and coordinate the Move/Add/Change (MAC) of office equipment/assets .Point of contact for equipment removal/delivery Point of contact to receive and electronically log customer jobs. Apply asset tags to office equipment and update database. Process and distribute incoming and outgoing faxes, log for billing purposes.Ability to lift up to 50 pounds

SKILLS:

Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.) Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks Able to demonstrate ability to send and receive email ; -- Find, open and save documents and files -- Perform data entry -- Use internet explorer for web browsing -- Send documents to preconfigured printer Able to demonstrate use of Basic Math skills (division, multiplication, percentages) Able to demonstrate business maturity and professionalism. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Rockford , Office - Customer Service - Computer Maintenance, IT / Software / Systems , Loves Park, Illinois