Field Service / Technical Support
Company: Applied Industrial Technologies
Location: Rockford
Posted on: June 24, 2022
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Job Description:
Field Service / Technical Support Location: Rockford, IL, US,
61109 Company: 9053-R.R. Floody Company, Inc. This position is a
Field Service / Technical Support Specialist role that is
responsible for the implementation, service, support and training
of Automated Vision Inspection Systems for our clients in various
manufacturing industries. The employee's primary responsibility
will be to ensure new system installations are performed
successfully by applying and tuning system variables to the
pre-defined scope requirements. This will require a 'hands-on'
application of strong mechanical, electrical and PC knowledge and
skills. We give our team members the opportunity to continually
learn and freely share all ideas with fellow team members. We have
a fun working environment that helps people thrive, grow and build
on their experience and knowledge in the latest automation
solutions for manufacturing. Essential Functions: + Primary
technical lead for on-site installation, repair and training for
Automated Vision Inspection systems + Follow thru on proper
documentation and electronic backup of system media + Produce
timely and detailed service reports + Comprehend dynamic customer
requirements and ability to offer proper technical recommendations
+ Collaborate with Project Management / Engineering Team on various
aspects of business and continued business development + Estimated
Travel: Up to 50% travel may be required based on client and
project needs Knowledge, Skills, and Attributes: + Knowledge of
electrical control systems and ability to read control schematics +
Strong mechanical aptitude with ability to perform on-site
fabrication + PC / Windows 10 deployment and file management +
Application of validation methods ensuring system requirements are
met + Excellent communication skills + Working knowledge of
factory-type instrumentation (PLCs, HMIs, etc) + Application of
pre-developed / existing machine vision inspection algorithms +
Development of machine vision inspection algorithms (not required
but a plus) + Familiar with PLC and HMI deployment (not required
but a plus) + Ability to work flexible hours and to adapt to
challenging work schedules Minimum education and work experience
required: + Proven Field Service experience + Technical Degree in
Mechanical, Electrical or Mechatronics Engineering (preferred) or
5+ years of industry experience + Proven history of
troubleshooting, testing, repairing and servicing technical
equipment + Proven history of customer interaction and providing
high level of customer service An emerging provider of next
generation technology solutions, Applied Industrial Technologies
has a growing automation footprint and expanding offering of motion
control, machine vision, robotic and IIoT technologies, plus
related value-added industrial expertise. Founded in 1923, Applied
Industrial Technologies (NYSE: AIT) is a leading value-added
distributor and technical solutions provider of industrial motion,
fluid power, flow control, automation technologies, and related
maintenance supplies. Our leading brands, specialized services, and
comprehensive knowledge serve MRO and OEM end users in virtually
all industrial markets through our multi-channel capabilities that
provide choice, convenience, and expertise.We are an equal
employment opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, national origin, ancestry, gender, sexual orientation,
gender identity, age, disability, protected veteran status, marital
status, medical condition or any other characteristic protected by
law.If you need accommodation for any part of the employment
process because of a disability, please send an email to
hiring@applied.com or call 216-426-4389 to let us know the nature
of your request. Nearest Major Market: Rockford
Keywords: Applied Industrial Technologies, Rockford , Field Service / Technical Support, IT / Software / Systems , Rockford, Illinois
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