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FT Customer Service Consultant *100% Work From Home*

Company: Wayfair
Location: Loves Park
Posted on: June 24, 2022

Job Description:

[Call Center / Fully Remote] - Anywhere in US / Generous Hourly Rate + up to $2,000 in monthly bonuses / Amazing Benefits (Medical, Dental, Vision, PTO, & 401k with 4% match) / Equipment provided - As a Customer Service Associate you'll: Build a relationship with the customer throughout the call; Service customers with post-order issues (returns, replacements, refunds, delivery status, back ordered items, and any issues with fulfillment); Exceed customer satisfaction, efficiency metrics, and issue resolution targets; Identify areas of improvement and convey trends in customer calls to leadership; Navigate multiple software applications and technologies simultaneously...Hiring Fast > >

Keywords: Wayfair, Rockford , FT Customer Service Consultant *100% Work From Home*, Hospitality & Tourism , Loves Park, Illinois

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