Surgery Scheduler
Company: OrthoIllinois
Location: Rockford
Posted on: May 28, 2023
Job Description:
Company Description
Since its founding in 1967, OrthoIllinois has grown dynamically to
become one of the leading bone and joint centers in northern
Illinois. Our university-quality care delivery is founded on a
one-stop, multi-specialty philosophy.
Benefits available at OrthoIllinois:
- Company sponsored Medical, Dental, Vision Insurance
- Company paid Life insurance and additional Voluntary Life
available
- Company paid Long and Short Term Disability Insurance
- 401k with company match and profit sharing
- Employee Assistance Program
- Generous paid time off program and holidays
- Company paid wellness program
- Employee appreciation events throughout the year
- Discounted cell phone service and discounts with local
vendors
Job Purpose:
Utilizes of clinical knowledge to schedule appropriate
procedures/surgeries per provider's orders. The Surgery Scheduler
must schedule office based and hospital procedures consistent with
the patient's diagnosis and procedure request. Also requires
scheduling and obtaining pre-operative testing, writing and
communicating surgery orders, and collecting necessary
documentation for surgeries. This individual works closely with
patients, physicians, and surgery location to providing accurate,
timely, and responsive paperwork.
Primary Duties and Responsibilities:
- Schedules office and hospital based medical procedures
following provider protocol and established process based on
patient needs and surgical location
- Orders and monitors preoperative testing
- Faxes history and physical requests to Primary Care Physician
and specialists
- Coordinates with the materials department to ensure all
necessary equipment will be onsite for office and hospital based
procedures including scheduling with anesthesia groups
- Ensures appropriate coordination with other hospital
departments when special surgical needs occur
- Provides accurate, detailed information to patients regarding
test preparations, time of patients scheduled arrival, and any
other directional information needed; takes appropriate action in
responding to questions from patients
- Answers calls from office staff, physicians, and
anesthesiologists and assists with questions or requests
- Confirms patients schedule with all offices and patient
- Completes monthly reports and compiles data for the state
reporting
- Notates insurance information and verifies the information
matches the patient's insurance card
- Publishes and distributes a daily surgery schedule and surgical
log for all departments concerned
- Files, collects, and organizes pre and post operational data
for reference
Competencies:
- Comprehension: Understands and applies detailed instructions
and factual information in oral, written and/or diagram form
- Judgment: Acts with the patient's best interest making timely
and informed decisions in complex situations; accepts
responsibility to maintain patient confidentiality
- Technical Expertise: The ability to demonstrate depth of
knowledge and skill in a technical area; is sought out as an expert
to provide advice or solutions in his/her technical area.
- Planning and Organizing: Manages a high volume of tasks at one
time, prioritizing workload while maintaining a high level of
attention to detail
- Initiative / Independence: Works independently with little
needed direction taking responsibility for own time and
effectiveness. Proactively recognizes opportunities to contribute,
recommends and implements process improvements
- Teamwork: Actively works with others towards shared goal.
Encourages co-operation. Aware of the needs of others and responds
flexibly. Shares information and supports other team members. Seeks
opportunities to develop others
- Attention to Detail: Thoroughness in accomplishing a task
through concern for all the areas involved, no matter how small.
Monitors and checks work or information and plans and organizes
time and resources efficiently
- Adaptability: Maintains composure in a fast-paced environment,
managing changing priorities and adjusting response appropriately
to achieve goals; responds to change with a positive attitude and
willingness to learn new ways to accomplish work activities and
objectives.
- Decision Making: Collects and reviews relevant data before
acting balancing risk and rewards of options, encourages input from
other subject matter experts, able to adjust opinions and
recommendations based on new information, and objectively evaluates
decisions after they have been made.
- Problem Solving: Analyzes data to understand root cause and
solves problems with multiple variables, both predictable and
unpredictable
Organizational Culture:
All OrthoIllinois employees focus on service by putting the
mission, vision, and value statements into practice and using the
guiding principles of Compassion, Respect, Trust, Integrity,
Innovation, Education, Fiscal Responsibility, Practice
Independence, Accountability, and Empowerment to direct their
interactions and decision making. Employees promote and model the
service standards to create lasting impressions, extraordinary
moments, exceptional on-stage experiences, and meaningful and
compassionate connections.
Education and Experience Requirements:
- High School Diploma or GED
- A minimum of 2 years of experience performing similar tasks
preferred
- Working knowledge of Microsoft and Google Suites
- Previous experience using EMR's
Environmental/Working Conditions:
Working environment is in an office/clinic setting.
Additional Information
All your information will be kept confidential according to EEO
guidelines.
This description is intended to provide only basic guidelines for
meeting job requirements. Responsibilities, knowledge, skills,
abilities and working conditions may change as needs evolve
Keywords: OrthoIllinois, Rockford , Surgery Scheduler, Healthcare , Rockford, Illinois
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