Vice President, Client Experience
Company: Circa - IPG DXTRA
Location: Chicago
Posted on: April 30, 2024
Job Description:
Vice President, Client Experience
We are seeking a Vice President to join our Corporate Practice in
our Chicago office to support a broad range of client and new
business needs.
In this role, you will be working on programs involving reputation
management, executive thought leadership, internal communications,
crisis communications, and integrated media strategies to protect
and drive corporate reputation and value proposition narratives a
variety of clients and prospects across many industries.
We're looking for a candidate who is an excellent people leader,
client counselor and will roll up their sleeves and stay close to
the work.
Responsibilities include:
- Serve as trusted advisor, counselor and business partner to key
client contacts
- Maximize business potential and advance great work through
masterful orchestration of high-performing integrated
teams
- Drive development of tactical plans, translating strategies
into tactics; ensure team deliverables align with
strategies
- Lead the client service function for program planning, problem
solving and strategic counsel
- Mentor, coach and support team members ensuring constant
development of their skills
- Effectively manage staff utilization to meet profitability
targets
- Anticipate and proactively offer solutions to senior team
leadership for executional issues specific to assigned
programs
- Build and own productive relationships with multiple client
stakeholders, interagency teams, client's business partner
organizations and a diverse array of agency colleagues
- Represent agency points of view clearly in writing, formal
presentations and informal client meetings and workshops
- Maintain financial responsibility for accounts
- Mentor, coach and support team members ensuring constant
development of their skills
- Effectively manage team utilization and maintain financial
responsibility for accounts
Skills required:
- 9+ years of experience in Corporate Communications, Corporate
PR, and/or agency experience strongly preferred
- Must have a strong background in corporate
communications
- Must have an in-depth knowledge of reputation management and a
working knowledge of traditional and non-traditional media
- Self-starter, resourceful and bring a passion for driving great
results while building strong, productive relationships with
clients and your team
- Collaborative spirit, results driven with the ability to manage
multiple priorities and work against deadlines
- Excellent writing and presentation skills, experience
developing and delivering client presentations
- Experience leading (and winning) new business efforts,
including casting appropriate teams, driving deck and presentation
development and seamlessly integrating strategy, creative and
execution into a compelling proposal
- A history of success in providing sound creative and strategic
counsel to clients and building credibility with senior-level
client contacts
- Demonstrate the ability to think strategically, creatively and
holistically about client programs
Weber Shandwick is proud to The Weber Shandwick Collective
recognizes that your health and wellbeing are a priority. This is
why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money - $60 monthly reimbursement to be used towards
purchases that nourish your health, mind, body, and soul
- MyDays - Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Weber Shandwick is proud to be an Equal Opportunity/Affirmative
Action employer. Weber Shandwick recruits qualified applicants
without regard to race, color, religion, gender, age, ethnic or
national origin, protected veteran status, physical or mental
disability, sexual orientation, gender identity, marital status or
citizenship status.
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Keywords: Circa - IPG DXTRA, Rockford , Vice President, Client Experience, Executive , Chicago, Illinois
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