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Director of Commercial and Customer Service Applications

Company: TreeHouse Foods
Location: Oak Brook
Posted on: April 18, 2024

Job Description:

Employee Type:Full timeLocation:IL Oak BrookJob Type:Information TechnologyJob Posting Title:Director of Commercial and Customer Service Applications About Us:
TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain:
Competitive compensation and benefits program
Enrollment in our wellness and employee assistance programs
Paid holidays, vacation, and other competitive paid time off opportunities
An inclusive working environment where you can build meaningful work relationships with a diverse group of people
Leaders who are invested in supporting your career growth
Opportunities to be recognized for outstanding contributions to your
team through our employee recognition programs Job Description:About the Role:The Director, Information Technology will be responsibly for our Commercial and Customer Service applications.
This person will collaborate with Sr. Management, business partners and suppliers to align priorities and plan/execute strategies that enable successful business transformation along with continuous process improvement efforts for the Commercial, Customer Service and Business Unit teams.
The Director, Information Technology will be part of the IT extended leadership team helping to execute and deliver on our IT and business strategies.
This may include both managing/leading day-to-day tasks and large scale highly complex strategic initiatives.
This role requires strong leadership and communication skills to interact with various levels of the organization.
Considered a working leader at TreeHouse Foods, this role contributes leadership and experience to their area of responsibility while also developing a team of managers/leaders, direct reports and/or contingent workers. Position Responsibilities:Human Capital Development ManagementDevelop each of his/her assigned team members by fully leveraging all facets of IT career development.Ensure effective development and delivery of Performance Reviews and midyear reviews for all assigned and (when applicable) matrixed personnel.Actively manage processes associated with creation of individual development plans and associated training plans for assigned personnel to ensure that they are both feasible and in line with organizational goals.Oversee others, and personally, actively coach others toward demonstrating all behaviors defined by the TreeHouse Vision, Mission and Values.Actively participate in staff calibration activities and talent management reviews.Closely collaborate with Human Resources and peers to fill personnel vacancies and enable career opportunities.Directly lead and contribute knowledge expertise to significant portions of the IT career development procedures and processes.Build highly effective leaders and leadership teams that operate with trust to ensure success.Business Partner / Supplier Relations and Product DeliveryEnsure strategic alignment of initiatives with Sr. Management and growth focused business transformation activities.Deliver large scale initiatives on time, within budget and in accordance with specified levels of quality.In collaboration with Sr. Management, business partners and suppliers, actively manage the process to ensure ongoing execution / continuous improvement of measured service level objectives balanced with cost control.Develop and leverage partnerships (and relationships) with Sr. Management, business partners and suppliers to meet business needs.Effectively measure and report results of service and development work to business partners in terms that they see as valuable and understandable.Anticipate future information technology needs based upon business trends and collaborate with internal and external suppliers to successfully deliver solutions that address them.Build and nurture senior level partnerships throughout THS that promote mutual trust.Change LeadershipDevelop and execute organization change management vehicles/programs/campaigns and initiatives using established methods to support the introduction of IT deliverables.Ensure frequent, continuous and effective communications across IT, with key suppliers, Sr. Management and business partners via both formal and informal channels/mechanisms.Successfully sponsor "Change" resulting in effective delivery of IT solutions that bring maximum business value to the TreeHouse Foods.Process and Technology ManagementLead others to exploit available processes and technology.Hold others accountable to ensure disciplined and consistent use of established methodologies, tools and techniques to plan, organize, actuate and control delivery of IT products and services.Actively manage team(s) to ensure they innovate and continuously improve IT internal work and management processes.Planning and Fiscal ManagementProvide direction on large-scale resource plans that enable successful business operations and, when application, business transformation.Ensure (owned and matrixed) resources are allocated in line with tactical plans and in consideration of strategic priorities.Actively manage team(s) adherence to assigned project(s) and operational budgets.Define/refine IT service and product strategies.Actively manage and establish direction for owned portions of the IT strategies.About You:You'll fit right in if you have:12+ Years of IT experience, with 8+ years of leadershipExperience building/developing teams (consisting of both employee and external resources)Experience building IT solution road mapsContinuous Improvement mentalityStrong Business Acumen (preferable consumer goods industry)ERP Experience (preferable SAP)Experience with Salesforce (Sales Cloud and/or Consumer Goods Cloud)Bachelor's Degree (Information Technology, Computer Science or related preferred) Your TreeHouse Foods Career is Just a Click Away!
Click on the "Apply" button or go directly to
www.treehousefoods.com/careers
to let us know you're ready to join our team! TreeHouse Use Only: #IND1

Keywords: TreeHouse Foods, Rockford , Director of Commercial and Customer Service Applications, Executive , Oak Brook, Illinois

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