Director of Commercial and Customer Service Applications
Company: TreeHouse Foods
Location: Oak Brook
Posted on: April 18, 2024
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Job Description:
Employee Type:Full timeLocation:IL Oak BrookJob Type:Information
TechnologyJob Posting Title:Director of Commercial and Customer
Service Applications About Us:
TreeHouse Foods (NYSE: THS) is a leading manufacturer of private
label packaged foods and beverages, operating a network of
production facilities across the United States and Canada. At
TreeHouse Foods, our commitment to excellence extends beyond our
products and revolves around our people. We are investing in talent
and creating a performance-based culture where employees can do
their best work, directly impacting our mission to make high
quality, affordable food for our customers, communities and
families. We hope you will consider joining the team and being part
of our future . What You Gain:
Competitive compensation and benefits program
Enrollment in our wellness and employee assistance programs
Paid holidays, vacation, and other competitive paid time off
opportunities
An inclusive working environment where you can build meaningful
work relationships with a diverse group of people
Leaders who are invested in supporting your career growth
Opportunities to be recognized for outstanding contributions to
your
team through our employee recognition programs Job
Description:About the Role:The Director, Information Technology
will be responsibly for our Commercial and Customer Service
applications.
This person will collaborate with Sr. Management, business partners
and suppliers to align priorities and plan/execute strategies that
enable successful business transformation along with continuous
process improvement efforts for the Commercial, Customer Service
and Business Unit teams.
The Director, Information Technology will be part of the IT
extended leadership team helping to execute and deliver on our IT
and business strategies.
This may include both managing/leading day-to-day tasks and large
scale highly complex strategic initiatives.
This role requires strong leadership and communication skills to
interact with various levels of the organization.
Considered a working leader at TreeHouse Foods, this role
contributes leadership and experience to their area of
responsibility while also developing a team of managers/leaders,
direct reports and/or contingent workers. Position
Responsibilities:Human Capital Development ManagementDevelop each
of his/her assigned team members by fully leveraging all facets of
IT career development.Ensure effective development and delivery of
Performance Reviews and midyear reviews for all assigned and (when
applicable) matrixed personnel.Actively manage processes associated
with creation of individual development plans and associated
training plans for assigned personnel to ensure that they are both
feasible and in line with organizational goals.Oversee others, and
personally, actively coach others toward demonstrating all
behaviors defined by the TreeHouse Vision, Mission and
Values.Actively participate in staff calibration activities and
talent management reviews.Closely collaborate with Human Resources
and peers to fill personnel vacancies and enable career
opportunities.Directly lead and contribute knowledge expertise to
significant portions of the IT career development procedures and
processes.Build highly effective leaders and leadership teams that
operate with trust to ensure success.Business Partner / Supplier
Relations and Product DeliveryEnsure strategic alignment of
initiatives with Sr. Management and growth focused business
transformation activities.Deliver large scale initiatives on time,
within budget and in accordance with specified levels of quality.In
collaboration with Sr. Management, business partners and suppliers,
actively manage the process to ensure ongoing execution /
continuous improvement of measured service level objectives
balanced with cost control.Develop and leverage partnerships (and
relationships) with Sr. Management, business partners and suppliers
to meet business needs.Effectively measure and report results of
service and development work to business partners in terms that
they see as valuable and understandable.Anticipate future
information technology needs based upon business trends and
collaborate with internal and external suppliers to successfully
deliver solutions that address them.Build and nurture senior level
partnerships throughout THS that promote mutual trust.Change
LeadershipDevelop and execute organization change management
vehicles/programs/campaigns and initiatives using established
methods to support the introduction of IT deliverables.Ensure
frequent, continuous and effective communications across IT, with
key suppliers, Sr. Management and business partners via both formal
and informal channels/mechanisms.Successfully sponsor "Change"
resulting in effective delivery of IT solutions that bring maximum
business value to the TreeHouse Foods.Process and Technology
ManagementLead others to exploit available processes and
technology.Hold others accountable to ensure disciplined and
consistent use of established methodologies, tools and techniques
to plan, organize, actuate and control delivery of IT products and
services.Actively manage team(s) to ensure they innovate and
continuously improve IT internal work and management
processes.Planning and Fiscal ManagementProvide direction on
large-scale resource plans that enable successful business
operations and, when application, business transformation.Ensure
(owned and matrixed) resources are allocated in line with tactical
plans and in consideration of strategic priorities.Actively manage
team(s) adherence to assigned project(s) and operational
budgets.Define/refine IT service and product strategies.Actively
manage and establish direction for owned portions of the IT
strategies.About You:You'll fit right in if you have:12+ Years of
IT experience, with 8+ years of leadershipExperience
building/developing teams (consisting of both employee and external
resources)Experience building IT solution road mapsContinuous
Improvement mentalityStrong Business Acumen (preferable consumer
goods industry)ERP Experience (preferable SAP)Experience with
Salesforce (Sales Cloud and/or Consumer Goods Cloud)Bachelor's
Degree (Information Technology, Computer Science or related
preferred) Your TreeHouse Foods Career is Just a Click Away!
Click on the "Apply" button or go directly to
www.treehousefoods.com/careers
to let us know you're ready to join our team! TreeHouse Use Only:
#IND1
Keywords: TreeHouse Foods, Rockford , Director of Commercial and Customer Service Applications, Executive , Oak Brook, Illinois
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