Catering Sales Manager - St. Regis X Lettuce Entertain You
Company: Lettuce Entertain You Restaurants (Chicago)
Location: Rockford
Posted on: January 24, 2023
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Job Description:
We're hiring a Catering Sales Manager!Lettuce Entertain You
Restaurants is excited to announce two new restaurants slated to
open in the new St. Regis Chicago in Spring 2023. The first
restaurant will be a Japanese concept offering an all-day dining
experience from Lettuce Entertain You Chef Hisanobu Osaka (formerly
of Morimoto, Daniel). The second restaurant will be a Tuscan
Steakhouse in collaboration with award-winning Los Angeles-based
Chef Evan Funke (Felix, Mother Wolf).We offer our Catering Sales
Managers benefits and perks here are a few:Blue Cross Blue Shield
Medical InsuranceDental & Vision InsuranceDomestic Partner
BenefitsPaid Time Off401(k)Caring. Creative. Careers.Join the
Lettuce Entertain You team! Our 100+ restaurants are nationally
recognized for great food and service and as great places to work.
We hire and care deeply for people with creativity, passion and the
drive to be the best. And we reward our teams with top notch
benefits, career-long training and development and opportunities
for growth. If you want a career at a progressive company with a
long-standing commitment to people, join our caring and creative
team.EOE. We participate in E-Verify / Participamos en
E-VerifyCatering Sales Managers are responsible for managing
catering sales and events including but not limited to generating
sales, guest service, and planning and executing events;
collaborating with the General Manager (GM) to drive business; and
ensure an exceptional guest experience.Essential FunctionsManage
the restaurant's catering and events (including but not limited to
sales, client/guest relations, planning and executing events, and
growing the business) to ensure an exceptional guest and employee
experienceDevelop and maintain a LEYE client list using various
techniques including but not limited to prospecting and cold
callsDevelop and accurately write catering proposals, contracts and
event ordersUnderstand catering budgets and work toward achieving
sales goalsRespond to client and guest questions (including but not
limited to questions regarding restaurants, menu items and
availability of dates) and schedule catering events in online
systemUse sales techniques to present current promotions to guests
and increase salesUtilize and maintain guest incentive programs and
staff referral programsAttend tastings and meetings (including but
not limited to weekly catering & client meetings) and communicate
pertinent information to appropriate personnelOrder and maintain
supplies, decorations and equipmentCollaborate with General Manager
and Chef to develop catering menusClearly communicate all contract
and event details and changes to appropriate personnelCultivate and
maintain a list of preferred vendors including but not limited to
vendors for flowers, music, audio visual equipment and security
companiesAssist GM in managing costs, driving sales and growing the
business in support of financial goalsComplete server training and
maintain proficiency in job functions of all direct reports and
provide active back-up support as business needs requireUnderstand
and assist as needed with in-house audio visual equipment as needed
including but not limited to music volume and playlists, microphone
settings, and basic projector skillsUnderstand and follow the food
allergy procedure and special orders/restrictionsMonitor and ensure
the restaurant and the team's compliance with all Company and
restaurant policies and procedures as well as all legal and
regulatory requirements (including but not limited to safety and
sanitation regulations and alcohol management) and represent the
restaurant and Company in interactions with legal and regulatory
authoritiesPartner with GM and designated managers and trainers to
interview, hire, onboard, train, schedule, supervise and develop
catering team employees (including proficient use of online
applicant tracking, training and other HR systems and tools)Partner
with GM and management team to monitor, address and document
individual hourly employee performance through on-going feedback,
positive recognition, formal performance reviews, coaching and,
when necessary, disciplinary action up to and including employment
terminationFollow all rules, policies, procedures and conditions of
employment, including those outlined in the Employee HandbookWork a
variety of days and shifts (including early mornings, late nights
and weekends) at multiple sites as neededSafely and effectively use
and operate all necessary tools, utensils, equipment and software
(for example, restaurant management software, etc.)Effectively
communicate in order to perform and follow job requirements in
written and spoken directionMultitask calmly and effectively under
pressureWork in a confined, crowded space of variable light, noise
and temperature levelsMove and lift up to 10 pounds, frequently
move and/or lift up to 25 pounds, occasionally move and/or lift up
to 50 poundsStand and walk for an entire shift and move safely
through all areas of the restaurant, which may include stairs,
uneven or slick surfacesKey Responsibilities and DutiesModel and
promote teamwork across all teamsUse tact and good judgment when
dealing with challenges pertaining to guests, vendors and
employees, and respond with patience and courtesyTravel overnight
occasionally as neededProvide guidance and leadership to hourly and
management teams while fostering our Culture of CaringOrganize and
conduct periodic informational seminars for employeesOther duties
assigned as neededINDMANAGE
Keywords: Lettuce Entertain You Restaurants (Chicago), Rockford , Catering Sales Manager - St. Regis X Lettuce Entertain You, Executive , Rockford, Illinois
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