Catering and Conference Services Manager - The Abbey Resort on Geneva Lake - Fontana, WI
Company: Benchmark Hospitality
Posted on: January 15, 2022
Come be a part of something bigger!More than 10,000 dedicated
employees around the world bring their unique talents, expertise
and experiences to work every day with Benchmark. Our strength lies
in our diversity, positive service attitude and determination to
succeed. Come be a part of our "Be the Difference" culture, where
every employee, at every level, in every job strives to capture
moments when they can provide memorable, personalized service to
our guests, coworkers, and communities.We are a strong believer in
offering our employees Work-Life Effectiveness through, practices,
policies, and programs to help our employees achieve success at
both work and home. Here are just some of the great benefits we
- Full Time employees have access to Medical and Dental insurance
to fit your needs
- Benchmark University (You can grow both personally and
professionally through on-line webinars and self-study
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn't love to get
- Paid Time Off
- Employee Assistance Program (We are here to support you)
- Employee family events (bring the kids!)
- Partnerships and discounts with major retailers such as
AT&T, Verizon and Dish to name a few
- Many more, please inquire for more detailsAre you looking to
work at an exciting, iconic Lake Geneva area resort that has
mastered the art of guest service? Then The Abbey Resort is The
Lake Geneva Experience you are looking for! We aim to hire
individuals who are ready and committed to Be The Difference by
creating memorable experiences in the lives of all we serve.
As part of the Benchmark global hospitality and Abbey Resort family
you are considered to be a 'transformational agent' for our guests
and 'the best of the best'! You will have the opportunity to join
an incredibly talented team at an all service resort situated on
the beautiful shores of Geneva Lake. Our property mission is to
exceed guests' expectations by genuinely creating lasting memories
through our commitment to maintaining positive attitudes, providing
outstanding service and superior accommodations.
Every Guest, Every Employee, Every Time!
We offer an array of great benefits for all Abbey employees
including on property discounts in the Waterfront Shop, Waterfront
and 240 West Restaurants, Caf-- Latte, Avani Spa and Salon, as well
as discounted room rates for friends and family. Hotel room
discounts are available to employees and immediate family members
at Benchmark properties. We also offer on the job training,
uniforms, recognition programs, housing options, free parking, and
free employee meals through our Employee Galley. For our full-time
employees, we offer competitive and comprehensive medical, dental,
life, disability, retirement and 401K benefits.
If you are ready to come Be The Difference - apply now!What you
will have an opportunity to do:BASIC FUNCTION: The Catering and
Conference Services Manager is responsible for assisting the
Director of Catering to ensure booked affairs are in compliance
with property policy while maintaining high standards of quality
and efficiency. Maintaining optimum guest satisfaction and meeting
or exceeding overall profitability objectives.We are looking for a
highly motivated and analytical individual with experience in
creating and managing luxury catering events to join our team as
Catering Sales Manager. The Catering Sales Manager is a key
position that will be responsible for selling revenue generating
catered events to include, but not limited to weddings, social,
meetings & conference events with all relevant profit driving
components. In addition, the position will detail, service, and
plan for the success of these events with collaboration of key
departments to achieve maximum profitability and guest
satisfaction. The successful candidate will be creative, a problem
solver, has a proven record of being a team player, is open to
learning and leading by example, responds in a professional and
courteous manner to guests and team.Your Role:
- You will oversee the coordination and successful execution of
all programs/services contracted through the catering
- You will help to rectify any deficiencies for improvement with
respective operational departments and work especially closely with
the banquets department.
- You will work closely with the Sales teams to build
relationships with area businesses, associations and SMERF entities
to develop the social business segment to support the revenue goals
of the resort.
- You will coordinate and communicate with outside vendors to
maximize relationships, profitability, performance, and service
- You will have a genuine internal drive that demonstrates
consistent regard and dedication to guests and the organization by
being engaged, interested, and productive.
- You will maintain a working knowledge of the marketplace;
actively and collaboratively assists in building the best practices
necessary for the resort's success.
- You will possess strong organizational skills and be
detail-oriented in order to ensure cooperation and coordination
with other departments/managers in the daily flow of our Resort's
Operations.ENVIRONMENT:Indoor environment with carpeted surfaces.
Well-lit with good ventilation. Property venue touring and event
oversight will include both indoor and outdoor venues, and
all-weather conditions.We are an Equal Opportunity
EmployerM/F/D/VWhat are we looking for?QUALIFICATIONS: EDUCATION,
KNOWLEDGE, TRAINING, & WORK EXPERIENCE:
- High school diploma or equivalent.
- College degree preferred or equivalent work experience.
- Working knowledge of a hotel.
- Highly developed communication skills.
- Computer literate in Microsoft Word, Publisher and able to
learn the Delphi system
- 1 - 2 years previous experience in the hospitality
- CMP certificate desirable, but not necessaryBenchmark
Hospitality is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment
for all employees.
Keywords: Benchmark Hospitality, Rockford , Catering and Conference Services Manager - The Abbey Resort on Geneva Lake - Fontana, WI, Executive , Fontana, Illinois
Didn't find what you're looking for? Search again!