Remote Customer Solutions Senior Manager
Company: VirtualVocations
Location: Rockford
Posted on: November 22, 2021
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Job Description:
A technology company is filling a position for a Remote Customer
Solutions Senior Manager. Must be able to: Lead and manage the 24X7
operations of the Global Solutions team Develop and improve tools,
systems, processes and procedures Define Goals, metrics, OKRs to
measure the effectiveness of support Position Requirements Include:
Senior Manager experience in the enterprise support /SaaS or any
hyper-growth industry Good years of experience in managing
technical support teams Ability to work in 24X7 environment as the
role is primarily for Americas business hours Excellent
communication and presentation skills Project Management skills to
plan, organize and execute as per agreed milestones
Keywords: VirtualVocations, Rockford , Remote Customer Solutions Senior Manager, Executive , Rockford, Illinois
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