RockfordRecruiter Since 2001
the smart solution for Rockford jobs

Customer Engagement Manager

Company: PetSmart
Location: Rockford
Posted on: January 8, 2021

Job Description:

ABOUT OUR STORE:What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Department Manager team, you'll ensure that the store runs smoothly-from head to tail. From motivating associates to ensuring we have the right product on the floor, our Department Managers drive the success of our stores by ensuring our customers have an engaging, personalized shopping experience.ABOUT YOUR ROLE:In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. So, as a PetSmart Customer Engagement Manager, you'll help lead the store team in the following areas:

  • Pet Parent Engagement: You'll set the standards for customer engagement, ensuring that every pet and pet parent has a positive experience in our stores. You'll have fun getting to know the customers and their pets so you and the team can create a personalized shopping experience.
    • Associate Leadership: Our associates are key to making great experience in our stores. As the Associate Lead, you'll help to lead a team who are as passionate about pets as we are. You'll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents.
      • Overall Retail Initiatives: Creating an exceptional customer experience is a top priority for all our leaders. From ensuring our associates have extensive knowledge of pet solutions to building connections with pet parents, our leaders ensure a safe and fun environment in our stores.ABOUT YOUR CAREER:Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:
        • Gain experience in a different business unit-from the store to the salon or the Pets Hotel
        • Develop your leadership skills as an Assistant Manager or Store Manager
        • Tackle the challenge of a new store opening
        • Transfer to any one of our 1600 stores nationwideTHE WARM AND FUZZIES:We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description.
          • It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
          • It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!
          • It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken!
          • It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
          • It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption.
          • It's the little things we do that add up to really big things that pets need.Working at PetSmart is not a job, it's a community of those who work together for the love of pets.Apply now to experience a career that loves you back.We look forward to seeing your application to join our Department Management team!This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles, San Francisco, and Waterloo Fair Chance Initiative for Hiring.

Keywords: PetSmart, Rockford , Customer Engagement Manager, Executive , Rockford, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Shift Manager
Description: DescriptionWorking at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your (more...)
Company: Pizza Hut
Location: New Lenox
Posted on: 01/17/2021

Case Management Nurse - Case Manager - Travel - (CM RN)
Description: Job Description RequirementsCase Management Nurse - Case Manager - CM RN StartDate: 01/05/2021Available Shifts: 12 D Pay Rate: 927.00 - 1023.00This outstanding unit is looking for the right RN to (more...)
Company: American Mobile Healthcare
Location: Olympia Fields
Posted on: 01/17/2021

Oracle SCM Cloud Director
Description: Job DescriptionA career within PwC's Oracle Services Practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalize (more...)
Company: PwC
Location: Chicago
Posted on: 01/17/2021


Pain Management Physician - Physicians Only Apply - Perm
Description: A Pain Management Physician practice is seeking a qualified physician for Chicago, IL. This and other physician jobs brought to you by ExactMD.
Company: Medical Associates Consulting
Location: Chicago
Posted on: 01/17/2021

Marketing Manager
Description: One of our clients in Forest Park, IL is looking to add a Marketing Manager to their team.You will need to be in the office most or every day.The base salary is up to 90,000 plus a 10 bonus.You will (more...)
Company: Right Choice Resources
Location: Forest Park
Posted on: 01/17/2021

Marketing Director
Description: JOB DESCRIPTION Summary/Objective The Director of Marketing is responsible for delivering a best-in-class Marketing-Advertising and Communication strategy, optimizing D--hler's market position and market (more...)
Company: D--hlerGroup
Location: Chicago
Posted on: 01/17/2021

Implementation Project Manager
Description: Job Description br br Location: Chicago, IL br br Duration: 1 year br br Responsibilities
Company: Mediant Health Resources
Location: Chicago
Posted on: 01/17/2021

Senior Product Manager
Description: A well-established startup within the healthcare and pharma space is seeing some tremendous growth and building out their core Product Management team. You will join to help scale out their flagship (more...)
Company: Motion Recruitment
Location: Chicago
Posted on: 01/17/2021

Travel Nurse RN - Case Management - $2,007 per week
Description: TotalMed Case Management Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Chicago, Illinois.Job Description Requirements ul li Specialty: Case Management li Discipline: (more...)
Company: NurseFly
Location: Chicago
Posted on: 01/17/2021

VP of Talent Acquisition
Description: The VP Talent Acquisition owns the talent acquisition vision and roadmap balancing quality, compliance and speed and is a strong promoter of diverse talent.The primary purpose of this role is to strategically (more...)
Company: ExecuNet
Location: Lisle
Posted on: 01/17/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Rockford RSS job feeds