Account Manager
Company: ArcBest
Location: Rockford
Posted on: January 8, 2021
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Job Description:
What You'll Do
ArcBest is a logistics company with creative problem solvers who
deliver integrated solutions for complex supply chain
challenges.
Wanting to join the ArcBest family? In our search for top talent,
we are looking for those that will further enable us to deliver on
our vision and fully support our values-driven culture.
Currently, we are looking for an Account Manager to join the
ArcBest team. Account Managers grow and maintain profitable ArcBest
business by selling and marketing ArcBest solutions and services to
current and prospective customers. This is an outside sales
role.
Your contribution may include:
Develop sales strategies and a comprehensive understanding of
customers business models
Identify customer challenges; develop and implement solutions to
create opportunities
Make sales calls and presentations to customers of all sizes
Manage business relationships and entertain customers
Monitor the Company's industry competitors, new products, and
market conditions to understand a customer's specific needs
Conduct calls and face-to-face meetings with customers
Aggressively pursue customers using networking, social media,
customer referrals, etc.
Obtain and develop new accounts utilizing Company techniques and
methods
Maintain and grow expertize of ArcBest service offerings
Collaborate with customers, front-line management, and various
ArcBest departments
Negotiate service requirements and prices; establish service
packages
Create service solutions for customers unique business problems,
and initiate pricing
Assist in collection process and cargo claim prevention, as
needed
Maintain accurate territory account information in ArcBest
database
Complete monthly sales audit reports and expense reports, as
company guidelines require
Complete itinerary and call report as required by Company
guidelines and IRS regulations
Conduct and receive phone calls and emails to identify
opportunities, solve problems, build relationships, secure
profitable business, and increase market share
Exhibit excellent customer service
Maintain a positive, customer-focused attitude in a highly intense
environment
Interact with all employees and customers in a professional and
courteous manner
Work in a team setting to accomplish goals
Other duties and projects, as assigned
As an Account Manager, you will be a member of the ArcBest Outside
Sales team. Your hours will be Monday through Friday, 8:00am to
5:00pm, with irregular hours that may occur depending on workload
and customer and company events.
Ready to apply? Before doing so, please make sure you meet the
minimum requirements:
BA or BS in Business, Marketing, and/or Supply Chain Management is
preferred, but a well-managed and successful sales career will be
considered as well.
Prior C-Level presentation experience, financial acumen, and strong
organizational skills are preferred.
Solid communication and presentation skills are a must.
One should be professional, courteous and have a customer-focused
attitude.
We are searching for someone with the ability to lead the sales
process from uncovering a customer's needs, to successful account
development.
Current and legal drivers license to operate motor vehicle.
The benefits of joining our team are as follows:
Attractive salary plus incentive plan.
Professional training.
Excellent benefits-Medical, Dental, Vision, 401k.
Cell phone and car allowance.
Expense account.
Paid holidays and vacation.
If you require accommodation in the application process, please
contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal
Opportunity Employer including Vet/Disability.
Keywords: ArcBest, Rockford , Account Manager, Executive , Rockford, Illinois
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