Field Technician - Madison, WI

Company: Msccn
Location: Madison
Posted on: April 1, 2026

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated. Our client is currently seeking a qualified Field Technician to join their team in the Madison, WI area and provide end-user support. This Technician will serve as the primary onsite contact for technical and service-related issues. Responsibilities include troubleshooting, installing, and repairing laser printers, wide-format printers, kiosks, POS systems, and related hardware / software. Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions. CompTIA A is a MUST Duties and Responsibilities: Diagnose and resolve issues with printers, kiosks, and POS systems Install, configure, and maintain hardware and software Perform routine maintenance to optimize equipment performance Deliver clear technical assistance to customers onsite and over the phone Maintain accurate service records and uphold quality standards Required: CompTIA A is a MUST Skills and Qualifications: Strong knowledge of printers, computer hardware, and software Proven troubleshooting and problem-solving skills Excellent communication and customer service abilities Ability to manage multiple priorities and work independently or in a team Physical capability to lift up to 50 lbs. Wage Range: The rate for this position is between $22.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits

Keywords: Msccn, Rockford , Field Technician - Madison, WI, Engineering , Madison, Illinois