Application Technician

Company: Sterling Engineering Inc.
Location: Elgin
Posted on: February 14, 2026

Job Description:

Job Description Job Description Applications Technician – CNC Grinding (ID/OD) Location: Flexible / Travel-Based Travel: 60–80% (including overnight) Compensation: $90,000–$100,000 base salary, DOE Position Overview We are seeking an experienced Applications Technician with a strong background in CNC grinding, ideally ID/OD grinding, to support customer applications, process development, and training activities. This role is highly hands-on and customer-facing, combining technical expertise with collaboration across applications, sales, and service teams. The ideal candidate enjoys troubleshooting, teaching, and optimizing machining processes while spending significant time on the road supporting customers and demonstrations. Key Responsibilities Technical & Applications Support Prepare, set up, and operate CNC grinding equipment (ID/OD preferred) Perform machine demonstrations, test grinds, time studies, feasibility studies, runoffs, and process development Review customer requirements and collaborate with Applications and Sales teams to determine proper tooling, grinding wheels, and process selection Assist with prototype machine PLC and mechanical/control software testing Demonstrate and instruct proper techniques, methods, and procedures for machine tools and related accessories Provide technical phone and remote support (phone, video, email) to customers, sales teams, and distributors Utilize internal resources to resolve service or application issues as needed Escalate service or application concerns to management when appropriate Training & Customer Interaction Conduct and facilitate training classes both in-house and at customer or distributor sites Support customers through on-site and off-site application development Maintain strong communication with internal teams regarding application activities and outcomes Documentation & Administration Complete detailed reports following runoffs, test grinds, training sessions, and application activities Maintain organized documentation of application procedures and processes Submit application billings and expense reports accurately and on time Communicate follow-up actions through written reports and electronic tools Be available for after-hours support for key customers and internal teams as needed Continuous Improvement Adhere to company policies and procedures Identify opportunities to improve application processes and productivity Support overall operational efficiency and company performance Perform additional duties as assigned by management Qualifications Minimum 1 year of CNC experience, preferably in ID/OD grinding Ability to set up and operate grinding/CNC equipment independently Working knowledge of Fanuc and/or Siemens controls Fluent in reading, writing, and modifying CNC programs Strong blueprint and CAD interpretation skills Experience working to close tolerances (imperial and metric) Solid understanding of inspection techniques, tools, and gauges (micrometers, vernier calipers, etc.) Strong verbal and written communication skills Ability to travel extensively (60–80%) Must maintain good standing with corporate credit card requirements This position is not eligible for visa sponsorship Compensation & Benefits Salary Range: $90,000–$100,000 (based on experience, education, and industry expertise) Medical, dental, and vision insurance Short-term and long-term disability 11 paid company holidays Vacation time 401(k) with 100% company match up to 5% Additional benefits available Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Keywords: Sterling Engineering Inc., Rockford , Application Technician, Engineering , Elgin, Illinois