Lead ITSM Engineer

Company: C-Vision Inc
Location: Lisle
Posted on: May 1, 2025

Job Description:

Lead ITSM Engineer

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
Senior ServiceNow Engineer
ITSM Consultant
OR
IT Operations Engineer
OR
ServiceNow Architect (with ITOM/ITSM blend)
OR
ITSM Platform Engineer

Location: Lisle, IL (Hybrid)

Contract role

Core Skills & Experience:
7 10+ years of experience in ITSM roles.
Deep expertise in ServiceNow (esp. ITSM + ITOM modules).
SolarWinds experience and its integration with ServiceNow.
Proven track record in infrastructure-to-service mapping.
Hands-on with Web Services, LDAP, JavaScript (especially in SNOW workflows).
Good grasp of dependency mapping, impact analysis, and service visibility strategies.

Soft Skills:
Prior leadership or team lead experience.
Strong consulting mindset comfortable with advising, influencing, and solutioning.
Excellent communication and stakeholder interaction abilities.

Citizenship:

Profiles That May Not Be a Fit:
Pure SNOW Admins with no SolarWinds exposure

Candidates with only ITIL foundation but no real-world mapping or integration experience
Junior or mid-level resources without leadership or consultative exposure
Offshore/remote-only candidates (since the location is Chicago, IL likely onsite/hybrid)

Keywords: C-Vision Inc, Rockford , Lead ITSM Engineer, Engineering , Lisle, Illinois