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Digital Print Field Service Engineer

Company: Kforce Technology
Location: Rockford
Posted on: March 20, 2023

Job Description:

Kforce has a client in search of a Digital Print Field Service Engineer in Rockford, Illinois (IL) This is a long-term opportunity to help support a growing company during the midst of their busier time of year.


  • The Digital Print Field Service Engineer will support key customer in-person as an on-site based Field Service Engineer
  • Enter service calls in a timely and efficient manner and effectively manage backlog using CRM system
  • Professionally present and demonstrate each piece of equipment to clients, staff, and others
  • Effectively install and train on equipment from printing to maintenance and special applications
  • Diagnose and repair electrical and mechanical malfunctions to ensure operational standards
  • As a Digital Print Field Service Engineer, you will rebuild, refurbish and update equipment as needed
  • Understand the application of all chemicals and inks for purposes of functional use in all machines
  • Maintain an inventory of onsite spare parts to be managed and cycle-counted regularly
  • Communicate potential sales opportunities
  • Share issues and best practices with other Field Service Engineers and supporting staff and actively participate in required support organization meetings
  • Assist customers via telephone and in-person to diagnose and repair
  • The Digital Print Field Service Engineer will occasionally perform detailed mechanical, electrical and maintenance service at other customer sites

Keywords: Kforce Technology, Rockford , Digital Print Field Service Engineer, Engineering , Rockford, Illinois

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