Digital Print Field Service Engineer

Company: Kforce Technology
Location: Rockford
Posted on: March 20, 2023

Job Description:

Kforce has a client in search of a Digital Print Field Service Engineer in Rockford, Illinois (IL) This is a long-term opportunity to help support a growing company during the midst of their busier time of year.

Responsibilities:

• The Digital Print Field Service Engineer will support key customer in-person as an on-site based Field Service Engineer
  
• Enter service calls in a timely and efficient manner and effectively manage backlog using CRM system
  
• Professionally present and demonstrate each piece of equipment to clients, staff, and others
  
• Effectively install and train on equipment from printing to maintenance and special applications
  
• Diagnose and repair electrical and mechanical malfunctions to ensure operational standards
  
• As a Digital Print Field Service Engineer, you will rebuild, refurbish and update equipment as needed
  
• Understand the application of all chemicals and inks for purposes of functional use in all machines
  
• Maintain an inventory of onsite spare parts to be managed and cycle-counted regularly
  
• Communicate potential sales opportunities
  
• Share issues and best practices with other Field Service Engineers and supporting staff and actively participate in required support organization meetings
  
• Assist customers via telephone and in-person to diagnose and repair
  
• The Digital Print Field Service Engineer will occasionally perform detailed mechanical, electrical and maintenance service at other customer sites
  

Keywords: Kforce Technology, Rockford , Digital Print Field Service Engineer, Engineering , Rockford, Illinois