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Senior Project Engineer

Company: Impact Networking
Location: Rockford
Posted on: September 25, 2022

Job Description:

Impact is hiring a Senior Project Engineer for our Nationally ranked Best and Brightest Workplace!The Senior Project Engineer maintains project timelines and improves client computing experience through effective execution of technical project work. The Senior Project Engineer further develops our company's positive reputation with existing clients through exceptional service. The role of the Senior Project Engineer is challenging and rewarding, requiring a strong and vast technical skill set, along with interpersonal skills. The position will require a number of different skills, beyond what is stated here. The focus of the job at Impact is always Excellent Customer Service.ResponsibilitiesTechnicalParticipate in the installation and configuration of client projects. This requires, but is not limited to, the technical skills to implement the following core technologies: Windows Server, Hyper-V or VMWare, Exchange, Firewalls, Switching, Active Directory, Group Policy configuration, Office 365 and Azure.Ensure project technical components are executed to Impact standards and necessary client configuration.Capture and/or update documentation on client environments post project.Identifies user problems and works within a structured problem management and resolution process to remediate them within established SLAs.Collaborates with other resources and vendors to ensure successful project deliverables.Utilizes Impact improved technologies to deliver project services.On time documentation of issues within Impact's Ticket System.GeneralParticipates in ongoing training and attainment of manufacturer certifications.Develops and maintains relationships with customers that further develop our company's positive reputation through exceptional customer service.Maintains relationships with vendor contacts that are beneficial to the company.Follows a set of standards for documentation customer network status and activities. Keeps all documentation in the centrally located team customer documentation location so nothing is kept secretive.Professional DevelopmentDevelop personal skills to efficiently and effectively work individually and as a member of the Technical Services teamParticipate in company-sponsored job-related activities and training to further develop your technical skillsThings We Are Looking ForEducationBachelor's degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent work experience.Computer SkillsServer Administration ExpertiseWindows ServerActive Directory design, management, and maintenanceMicrosoft Exchange, SQLDNS, DHCP, and Remote Desktop ServicesVMWare, Hyper-V and other virtualization technologiesStorage solutions: SAN, NAS, Shared storage, ISCSI, Fiber ChannelFirewalls, switches and other networking technologiesCisco Meraki, HP, and other technologiesDisaster Recovery solutions and backup technologiesOffice365, Azure and other "cloud" solutionsExcellent knowledge of our supported software and technologiesTier 3 Advanced Support SkillsCertificates, Licenses, RegistrationsValid driver's license and proof of insuranceSystem, Network, or Security CertificationsOther Skills & AbilitiesAble to work independently or as part of a teamMust be prepared to travel as requiredExperienceMinimum 10 years' experience as a Network or Systems engineer, or less with Master's degreeValued Qualifications (not required)15 or more years relevant work experienceRelevant and current industry certificationsRecent experience as part of a Microsoft Partner organizationRecent experience working for a managed services organizationBenefits20 days of PTO12+ paid holidaysFlexible Sick Day PolicyPaid Maternity & Paternity LeaveComprehensive Health, Disability Life, Dental and Vision Plans401(K) match & retirement plansStudent Loan reimbursementOn-going training & development opportunitiesPDN-974eb902-208e-45c4-b5ba3f1b7

Keywords: Impact Networking, Rockford , Senior Project Engineer, Engineering , Rockford, Illinois

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