Weekend Night Auditor

Company: The North Central Group
Location: Rockford
Posted on: February 13, 2020

Job Description:

The Rockford Hilton Garden Inn is searching for a Weekend Night Auditor! Join our family of exceptional hotels at North Central Group where you'll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun! Our friendly and attentive Weekend Night Auditors are committed to going the extra mile to deliver high quality service to our overnight guests while performing nightly balancing duties, daily paperwork and shift reports related to the hotel's business transactions. Responsibilities: - Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel's financial and accounting records - Greet and interact with guests in a warm, friendly and professional manner - Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs - Promptly handle guest service requests and guest complaints to meet and exceed guest expectations - Work in cooperation with other departments to ensure a positive guest experience - Use computer system to make reservations, check-in and check-out hotel guests, process payments - Perform tasks such as answering phones, maintain a cash drawer, operate office equipment - Ensure guest and hotel safety by knowing all safety, security and emergency procedures - Process departmental reports What are we looking for? - Ability to work overnight from 11:00 p.m. until 7:00 a. m. - Understanding of general accounting practices and ability to compile facts and figures - Exceptional customer service skills - Strong attention to detail - Reliability and honesty - Teamwork and cooperation What can you look forward to? - Health, Dental and Vision plan - Paid time off - Anniversary day off with pay - Paid volunteer hours - 401(k) retirement plan with company match - Health and fitness monthly reimbursement - Hotel room discounts nationwide - #whyNCG With 35 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests. Our company operates 25+ award-winning hotels in five states within the Marriott and Hilton family of brands. Check out our jobs at and join our growing staff of 1,000 team members! North Central Group is an Equal Opportunity Employer.

Keywords: The North Central Group, Rockford , Weekend Night Auditor, Accounting, Auditing , Rockford, Illinois