RockfordRecruiter Since 2001
the smart solution for Rockford jobs

Credentialed Tax Expert - CPA

Company: Intuit
Location: Rockford
Posted on: January 15, 2020

Job Description:

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions Qualifications
    • This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers
    • Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations
    • Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy
    • Tax returns prepared, signed and delivered to customer
    • Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
    • Document customer interactions
    • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes For internal use: tst

Keywords: Intuit, Rockford , Credentialed Tax Expert - CPA, Accounting, Auditing , Rockford, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Risk Management Intern
Description: Risk Management InternUS--ChicagoJob ID: 2020-1773Type: Intern Full Time of Openings: 1Category: LegalRevantage Corporate ServicesOverviewDue to the continued growth of our organization, Revantage (more...)
Company: Revantage Corporate Services
Location: Chicago
Posted on: 01/19/2020

Tax Professional
Description: What you'll do... Tax Professional Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. We offer competitive (more...)
Company: H&R BLOCK
Location: Markham
Posted on: 01/19/2020

Accounting Manager
Description: Principal Accountabilities: br Responsibilities include establishing and regulating an organization's accounting and finance procedures. Lead the daily operations, such as preparing and/or
Company: SCR MEDICAL TRANSPORTATION INC
Location: Chicago
Posted on: 01/19/2020


Tax Professional
Description: What you'll do... Tax Professional Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. We offer competitive (more...)
Company: H&R BLOCK
Location: Oak Park
Posted on: 01/19/2020

Tax Professional
Description: What you'll do... Tax Professional Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. We offer competitive (more...)
Company: H&R BLOCK
Location: Romeoville
Posted on: 01/19/2020

Project Accountant / Subcontracts Administrator
Description: Building a career at Granite may be the most valuable thing you could do...Are you interested in the opportunity to work for an industry-leading company that will give you the experience and exposure (more...)
Company: Granite Construction Incorporated
Location: Northbrook
Posted on: 01/19/2020

Accounting Specialist
Description: Job SummaryWPD Management is a full-service property management firm that specializes in--Chicago. We are a growing company doing both third-party management and the management for our own holdings. We (more...)
Company: WPD Management LLC
Location: Chicago
Posted on: 01/19/2020

Staff Accountant
Description: DescriptionStaff AccountantRobert Half Finance is seeking candidates for a full-time Staff Accountant position, which will become a critical part of an innovative company. Candidates should be driven (more...)
Company: Robert Half Finance & Accounting
Location: Evanston
Posted on: 01/19/2020

Tax Specialist- Filing
Description: We are seeking a Tax Specialist to join our Tax Filing Team. All facets of the organization including Sales, Implementation, Client Service and Finance rely upon Paylocity's Tax Services department. Annually, (more...)
Company: Paylocity
Location: Schaumburg
Posted on: 01/19/2020

Tax Preparer Assistant
Description: What you'll do...The Tax Preparer Assistant will assist tax preparers by starting and closing the tax interview. Begin the tax return by entering
Company: H&R BLOCK
Location: Westmont
Posted on: 01/19/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Rockford RSS job feeds